Portfolio Assistant Community Manager - San Vicente - Phoenix, AZ

Bryten•Phoenix, AZ

2d•$24 - $26•Onsite

About The Position

At San Vicente, we're more than just a place to live—we're a community where residents feel welcomed, valued, and connected. We are seeking a motivated, customer-focused, and detail-oriented Portfolio Assistant Community Manager to join our team and play a key role in supporting daily operations, enhancing the resident experience, and contributing to the overall success of the communities.

Requirements

High school diploma or GED required
Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel
Valid driver's license, current automobile insurance, and reliable transportation required

Nice To Haves

Previous residential property management, leasing, hospitality, retail, or customer service experience preferred
Two or more years of residential leasing and/or property management experience preferred
Experience managing rent collections, resident accounts, and financial processes preferred
Bachelor's degree in Business, Property Management, or a related field preferred
Experience with Yardi, ResMan, OneSite, or other property management software preferred
Working knowledge of Fair Housing practices and multifamily operations preferred
Bilingual skills are a plus but not required

Responsibilities

Assisting with the daily operations and overall performance of the community
Managing resident accounts, rent collections, payment processing, delinquency follow-up, and tenant notices
Supporting leasing, occupancy, and resident retention goals through outstanding customer service and operational support
Processing applications, conducting screenings, and assisting prospective residents throughout the leasing process
Coordinating with maintenance staff to ensure timely completion of service requests and apartment turns
Responding professionally and promptly to resident concerns, questions, and requests
Maintaining accurate resident files, financial records, and operational documentation
Assisting with lease renewals, move-ins, move-outs, and resident communications
Supporting community marketing efforts, resident engagement activities, and occupancy initiatives
Ensuring compliance with Fair Housing regulations, company policies, and applicable laws
Assisting the Community Manager with financial reporting, property performance monitoring, and operational objectives
Performing other duties as assigned

Benefits

Comprehensive Medical Plans with flexible coverage options for you and your family
Dental & Vision Insurance options to support your overall well-being
Health Savings Account (HSA) with employer contributions
401(k) with Company Match to support your financial wellness
Life & Disability Insurance options to help protect you and your loved ones
Vacation Time that starts accruing on Day 1!
Paid Holidays + Floating Holidays to support work-life balance
Wellness Programs to support your mind and body
Professional Development & Education Opportunities to support your professional growth
Supplemental benefits to keep you covered!