Portfolio Administration Associate Manager
Cushman & Wakefield
•$55,250 - $65,000
About The Position
Responsible for managing the workflow and the day-to-day activities of the team for a specific functional or geographical area that supports the Portfolio Administration Service Line. The associate manager is also responsible for supporting the day-to-day activities at the client level and being a point of escalation for any questions or concerns that arise.
Requirements
- 2+ years relevant work experience
- Ability to read and understand financial statements
- Strong interpersonal skills
- Ability to manage multiple high priorities
- Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)
Nice To Haves
- Bachelor’s Degree preferred in any field; business, finance/real estate, accounting ideal
Responsibilities
- Manage all Portfolio Administration services for a specific team/account.
- Oversee associates and operations on a day-to-day basis ensuring work is completed and deadlines are met
- Provide leadership to staff with the goal of maximizing technology resources and improving processes
- Provide new team integration and onboarding process
- Support new hire training
- Create and maintain trust and strong relationships with team members
- Ensure specified account needs are met across team
- Recommend new approaches, policies, and procedures to drive continual improvements in efficiency of services performed
- Outline or oversee the continuous updates to the process playbooks
- Support timely and accurate reporting to senior leadership and clients
- Handle or oversee monthly rent and other critical reporting for clients and senior leadership
- Provide regular feedback to leadership regarding issues, challenges, and areas for additional focus
- Execute special projects as assigned by senior leadership
- Collaborate with other divisions and Client entities including Transaction Management, Facilities Management, Construction/Design, legal, etc. as needed
- Support and assist with department and companywide initiatives and ensure company standards are implemented, met, and maintained
- Demonstrate initiative and reflect a sense of urgency in daily duties by meeting or improving upon deadlines
- Stay up to date on the latest industry standards and trends
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life, and disability insurance programs
- paid and unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
