Porter

Morgan Group•Houston, TX
•Onsite

About The Position

The Porter helps maintain the cleanliness, appearance, and safety of the property’s grounds, common areas, and apartments. The role includes completing assigned service requests and repairs, handling cleaning and debris removal, and assisting with property maintenance activities such as snow removal and pool or pond care. The Porter must follow Morgan’s maintenance and emergency procedures, the Team Member Handbook, and applicable training requirements. The position involves frequent outdoor work in varied weather, physical activity, occasional use of equipment and tools, and communication with residential management and other stakeholders. The Porter must be able to organize and prioritize multiple tasks, adapt to changing needs, exercise sound judgment, and use computer systems and property-management technology. A valid driver’s license, insurance, and vehicle registration are required when driving for business purposes; occasional use of personal transportation may be needed to obtain supplies.

Requirements

  • Ability to read, write, and understand English.
  • Ability to organize, prioritize, and complete multiple tasks concurrently in a dynamic work environment.
  • Ability to shift attention between duties and adapt to changing business needs with minimal notice.
  • Ability to maintain concentration, accuracy, and productivity while experiencing frequent interruptions.
  • Ability to make sound business decisions and exercise independent judgment in a timely manner.
  • Ability to communicate effectively with residents, prospects, team members, vendors, and other stakeholders in person, by telephone, and in writing.
  • Ability to use computer systems, property-management software, email, and other technology platforms while managing multiple priorities.
  • Ability to perform the physical activities described, including standing for 66%–100% of the time; bending, stooping, squatting, kneeling, climbing stairs and ladders, pushing or pulling, reaching, gripping, and lifting or carrying supplies and equipment.
  • Ability to lift or carry weights as required: 1–25 pounds constantly, 25–75 pounds frequently, 75–150 pounds occasionally, and over 150 pounds rarely. Items over 50 pounds are often moved with assistance.
  • Ability to work outdoors in all weather conditions for extended periods and indoors in potentially uncomfortable temperatures.
  • Ability to wear required personal protective equipment, including a back brace when necessary, N-95 mask, rubber gloves, and eye protection.
  • Valid driver’s license, insurance, and car registration if driving for business purposes.
  • Ability to be on-call and on the property on short notice.

Responsibilities

  • Follow MORGAN’s Maintenance and Emergency Procedures manuals and the Team Member Handbook.
  • Keep property grounds, common areas, external fixtures, and the model tour route clean, free of debris, and in working order; report safety hazards and needed repairs to the Lead Maintenance.
  • Complete assigned service requests and repairs safely and promptly.
  • Clean parking lots, garages, walkways, entryways, hallways, and other common areas.
  • Operate indoor floor scrubbers, leaf blowers, and parking-lot vacuums as needed.
  • Empty trash cans and move or clean dumpsters and surrounding areas.
  • Help remove furniture, appliances, and debris from vacated apartments to dumpsters or storage.
  • Assist with snow removal and pond, fountain, and pool cleaning and maintenance.
  • Pick up debris in dog parks and other pet areas using personal protective gear as appropriate.
  • Assist with cleaning vacant units for move-ins when needed.
  • Clean pools, chairs, tables, decks, and umbrellas.
  • Complete required training for the position.
  • Perform other tasks assigned by the supervisor.
  • Be available on-call and able to arrive at the property on short notice.
  • Occasionally use personal transportation to pick up replacement parts and supplies from vendors, when needed.

Benefits

  • Advancement opportunities
  • Training
  • Low-cost medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible Spending Accounts (medical, limited purpose, and dependent care)
  • Health Savings Account
  • Voluntary life insurance
  • Long-term disability insurance
  • Company-paid life insurance
  • Company-paid short-term disability insurance
  • 401(k) traditional and Roth plans with company match
  • Employee Assistance Program
  • Paid time off, including vacation, sick leave, floating holidays, bereavement leave, and a holiday schedule
  • Referral bonus program
  • Quarterly bonus program
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