Porter

Cardinal Group Career•Louisville, KY

18d

About The Position

The Porter is responsible for maintaining the property’s common areas and preparing apartments for move-in. The role involves indoor and outdoor work throughout the property, including amenities, and requires attention to cleanliness, landscaping, safety, curb appeal, and resident satisfaction. The Porter responds to emergencies according to policy, attends required training, and performs other related duties as assigned by the Team Leader.

Requirements

Ability to organize and manage multiple priorities.
Positive attitude, enthusiasm, and energy while providing exceptional customer service.
Ability to use hand and power tools.
Ability to lift, carry, push, pull, or maneuver up to 50 pounds.
Ability to stand, walk, and perform physical labor for up to eight hours per day.
Ability to communicate and comprehend in English.
High school diploma or equivalent.
Ability to embody Cardinal Culture and Cardinal Core Values.
Ability to access all exterior and interior parts of the property and amenities and work indoors and outdoors in all weather conditions.
Ability to perform the physical demands of the position, including frequent standing, walking, reaching, climbing, stooping, or squatting; using hands to handle objects; and talking or hearing.
Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Career experience as a custodian, in janitorial work, as a janitor or porter, in maintenance or landscaping, or in general labor.

Responsibilities

Demonstrate customer service and teamwork.
Keep the clubhouse, office, model, and other common areas safe, tidy, and sanitary.
Keep the property free of trash, debris, and animal waste; maintain dumpster areas and prepare them for trash pickup.
Maintain grass and landscaping, including watering flowers.
Prepare apartments to the best possible appearance before new residents move in.
Report apartment items requiring additional attention, such as damaged carpet or linoleum and window or door repairs.
Assist with apartment turnovers as directed.
Communicate maintenance or curb-appeal issues requiring further attention to the Property Manager or Service Manager.
Respond to emergencies according to policies and procedures.
Attend required in-service training and participate in required Cardinal U training.
Understand and comply with all policies and procedures.
Support resident satisfaction by meeting or exceeding customer expectations.
Perform other related duties as assigned by the Team Leader.