Porter

Related•Rockford, IL
•Onsite

About The Position

The Porter is responsible for the daily upkeep, cleanliness, and sanitation of common areas at a 201-unit residential community in Chicago, Illinois. Under the direction of the Maintenance Supervisor, the role helps maintain a safe, well-kept, and welcoming environment for residents and visitors. The Porter responds to requests, interacts with residents, supports light maintenance and seasonal upkeep, and represents the community professionally.

Requirements

  • 1–2 years of janitorial, cleaning, or porter experience in residential or commercial settings.
  • Comfort working with and around cleaning agents and equipment.
  • Ability to complete daily assignments with minimal supervision.
  • Strong time management skills and attention to detail.
  • Reliable transportation.
  • Ability to lift and move up to 50 lbs.
  • Personal standards of appearance and dress compatible with the Company’s standards.
  • Demonstrates accountability and reliability, ownership of projects and outcomes, precision, resilience, proactive problem-solving, and commitment to learning and development.
  • Fosters collaboration and a resident-centered environment through empathy, respect, and cross-functional cooperation.
  • Dedicated to exceeding expectations by providing exceptional service.
  • Willingness to embrace feedback and continuously improve.
  • Belief in the value of teamwork and collaboration.

Nice To Haves

  • Basic knowledge of light maintenance tasks.
  • Snow removal and landscaping experience.
  • Bilingual in Spanish.

Responsibilities

  • Complete requests in a timely manner and interact with residents to ensure their needs are met.
  • Clean and maintain common areas, including the front lobby, hallways, restrooms, elevators, stairways, and parking areas.
  • Maintain floors by vacuuming carpets and rugs, washing and waxing hard surfaces, and cleaning tile grout.
  • Wash walls, doors, and windows in shared areas.
  • Replace light bulbs in common-area lighting fixtures as needed.
  • Empty trash receptacles and transport waste to the designated disposal area.
  • Monitor and restock sanitary and cleaning supplies.
  • Assist with light maintenance duties, including replacing air filters, minor touch-ups, and basic repairs.
  • Support seasonal upkeep, including snow removal and grounds maintenance.
  • Assist with inventory control of janitorial tools, equipment, and supplies.
  • Maintain a professional appearance and represent the community with a positive and courteous attitude.
  • Perform other related duties as assigned.

Benefits

  • 19+ days of paid time off.
  • Medical, vision, and dental plan options.
  • Life insurance and an Employee Assistance Program.
  • 401(k).
  • Flexible spending account (FSA) and health savings account (HSA).
  • Employer-paid life and AD&D insurance.
  • Paid leave and disability programs.
  • Mental health resources, including counseling.
  • Fertility benefits, including surrogacy and adoption assistance.
  • Paid time off to volunteer and matching of charitable donations.
  • Learning and training programs.
  • Tuition and certification reimbursement.
  • Internal advancement opportunities.
  • Annual performance bonus.
  • Potential overtime pay.
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