Temporary Prevailing Wage Porter - Maison 78

Greystar•New York, NY

1d•Onsite

About The Position

The Porter position at Greystar is responsible for ensuring the physical aspects of the community are meticulously maintained, meeting high standards for grounds, amenities, and overall curb appeal. This role provides essential support to the service team members. Key duties include daily inspection of the community to remove litter, debris, and pet droppings, ensuring all common areas and amenities remain neat and clean. The Porter also handles the removal of trash and remaining items from vacant apartments before the make-ready process, transferring trash to designated areas, and maintaining storage spaces. The role involves completing minor and routine service requests as directed by the Service Supervisor or Community Manager, and assisting the make-ready specialist during apartment turns. Additionally, the Porter is responsible for changing locks according to property policy, ensuring pool gate safety codes are met, and distributing notices to residents. The individual must report any observed hazards and demonstrate strong customer service skills by treating residents with respect, answering questions, and responding to maintenance complaints. Compliance with Greystar’s safety and risk-management policies, including participation in safety meetings and training, is also a critical aspect of the role.

Requirements

Incumbents must have valid driver’s license to operate a golf cart on property.

Responsibilities

Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times.
Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas.
Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager, and assists the make-ready specialist in the turn process.
Changes all locks in accordance with the property’s policy and ensure gates to all pool areas are working according to codes and safety standards.
Distributes notices and communications to residents as necessary.
Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others.
Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.
Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.