Porter (Temporary) - Convention

Plaza Hotel & Casino•Las Vegas, NV

1d•Onsite

About The Position

It is the primary responsibility of the Convention Porter to set up and tear down various events in the various convention areas on the property. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

Requirements

Must be 21 years of age or older
Working knowledge of all related banquet equipment
Working knowledge of service and set-up standards
Ability to take initiative and exhibit flexibility
A highly motivated and energetic personality
Excellent customer service skills
Professional appearance and demeanor
Work varied shifts, including weekends and holidays
Able to effectively communicate in English, in both written and oral forms
Must have interpersonal skills to effectively deal with management, employees, and guests, and be able to follow directions effectively
Must possess effective listening skills, strong judgment skills, and organizational skills to function effectively under time constraints and within established deadlines
Must have the physical ability to access all areas of the facility; move, lift, carry, push, pull, and place objects; withstand prolonged standing, stretching, bending, kneeling, lifting, and carrying items weighing at least 50 lbs. without restriction.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Physical stamina and proper mental attitude to work under pressure; work indoors and outdoors, as well as being exposed to hot/cold surfaces, steam, and wet floors.
Must be able to work in a fast-paced, busy, and noisy environment.

Nice To Haves

Previous experience in setting up and tearing down functions and events in an arena or convention center-type environment
Previous experience in the hospitality industry or a similar environment
High School diploma or equivalent
Previous experience working in a similar resort setting

Responsibilities

Maintain the cleanliness of the meeting rooms
Set up and break down rooms for both meetings and food functions
Transport any food and beverage trays/items in public areas to service areas
Stock and organize supply carts with designated materials and equipment, transporting them to the assigned function area
Inspect set rooms for cleanliness and agreement to group requirements
Maintain complete knowledge of daily scheduled group functions, times, locations, number of people, location of all Hotel function space and names of rooms, all styles of meeting and Banquet room settings, and all safety guidelines
Supervise and assist in the maintenance and cleaning of meeting rooms
Effectively communicate with management and staff to fulfill and address any issues or needs requested by the guest or other employees
Sustain complete knowledge of and comply with all departmental policies/service procedures/standards
Maintain complete knowledge of correct maintenance and use of equipment
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
Use correct cleaning chemicals for designated items/surfaces, according to OSHA regulations and hotel requirements
Retrieve clean linen and skirting from the laundry and store them in the storage areas
Set up rooms and function areas with designated tables, chairs, staging, dance floor, flip charts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards
Set up table linens, skirting, and tabletop items (water pitchers, ashtrays, glasses, etc.) as specified by group and in accordance with departmental standards
Refresh rooms as scheduled, following departmental standards
Breakdown function areas as scheduled in accordance with departmental procedures, storing all reusable goods and return equipment to specified storage areas
Maintain cleanliness and organization of closets; remove trash, wipe down shelves/counters; sweep and wax floor
Performs all other job-related duties as requested