Part-Time Porter

Metropolis Technologies•Fort Lauderdale, FL

20h•Onsite

About The Position

Metropolis is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Requirements

High School Diploma or a combination of experience and education.
May require facility maintenance, electrical and or painting experience and or skills training depending on the job assignment and facility.
Valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
Speaks clearly; Listens and gets clarification; Responds well to questions.
Writes clearly and informatively; Able to read and interpret written information.
Maintains positive attitude. Responds to requests for service and assistance.
Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Exhibits sound and accurate judgment.
Reacts well under pressure.
Ability to read, write and interpret the English language.
Ability to respond to common inquiries or complaints from customers.

Responsibilities

Ensure the garage stays in good shape, remains presentable, and operates smoothly on a daily basis.
Monitor parking levels to verify that customers are properly registering their vehicles according to garage policies.
Observe and report any unauthorized, unregistered, or policy-violating vehicles to management.
Report any observed safety hazards, policy violations, or unusual occurrences to the Facility Manager in a timely manner.
Conduct daily walkthroughs of the garage, stairwells, entrances, and exits to evaluate overall facility conditions.
Inspect ticket spitters and gates daily for proper operation, ticket supply, correct time display, and general appearance.
Check the condition and security of safety features, including gate arms and clearance bars.
Record gate counters, log ticket numbers, and provide accurate daily data to the Manager.
Maintain a garage/lot sweep sheet and keep an updated inventory of operational supplies.
Sweep and pick up debris around entrances, exits, stairwells, handrails, the booth, office, and restrooms.
Empty all trashcans throughout the garage, booth, and office areas.
Address basic touch-ups such as applying oil absorbent to minor spills or replacing burned-out lightbulbs to keep the facility neat.
Submit formal maintenance and repair requests to management for larger or complex issues.
Assist customers within the facility and resolve minor inquiries or issues independently or with supervisor support.
Practice standard customer service behaviors during all interactions to ensure customer satisfaction.
Cover basic operational duties, including booth attendant or cashier support, on an as-needed basis.
Maintain a neat appearance and wear the complete required uniform during all scheduled shifts.
Perform other related duties as assigned.