Porter (Full Time) (36314)

Agua Caliente Casinos•Rancho Mirage, CA

1d•Onsite

About The Position

Responsible for organizing, maintaining, and stocking the bars with supplies and beverage products. Assists co-workers and guests in a courteous and friendly manner while ensuring that a high level of customer service is maintained. Has a strong knowledge of all beverage products to include deliveries schedules, product location, product lines on property, par levels, and shelf life. Stocks beverage department coolers with all beverage products. Maintains all stock rotation of product in all beverage areas. Reviews all orders from receiving to ensure proper stocking and to ensure proper pars for all beverage outlets. Change kegs, and requisition bar supplies. Deliver F&B product to Hotel/Casino venues as needed. Clean and stock Beverage storerooms. Assist F&B supervisor or above with inventory reconciliation and ordering where authorized. Maintain and inspect beer lines and Berg system making sure the lines are clean, full, pressurized and working properly. Notify supervisor if any adjustments are required. Assist in set up of special events. Abides by all State, Federal and Company liquor regulations pertaining to alcoholic beverage service to minors and intoxicated guest. Documents and reports all exceptions/variations/deviations immediately upon awareness to the F&B Relief manager or above. Maintains proper sanitation of work area, including washing glasses and service equipment at bar areas. Perform minor repairs to coffee, glass washing machines and berg equipment when needed. Assist any Service Vendors as needed. Reports any maintenance or repair issues to Management. Provides excellent guest service to both guests and internal clients. Must adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.

Requirements

High School Diploma/G.E.D preferred
6 months – 1 year related experience.
Must be able to communicate in English.
Must be able to obtain a Riverside County Health Department card within one week of employment.
Must be able to complete and show proof of Responsible Alcoholic Beverage Certificate through Department of Alcoholic Beverage Control within 60 days of employment.

Responsibilities

Organizing, maintaining, and stocking the bars with supplies and beverage products.
Assisting co-workers and guests in a courteous and friendly manner while ensuring that a high level of customer service is maintained.
Stocking beverage department coolers with all beverage products.
Maintaining all stock rotation of product in all beverage areas.
Reviewing all orders from receiving to ensure proper stocking and to ensure proper pars for all beverage outlets.
Changing kegs, and requisitioning bar supplies.
Delivering F&B product to Hotel/Casino venues as needed.
Cleaning and stocking Beverage storerooms.
Assisting F&B supervisor or above with inventory reconciliation and ordering where authorized.
Maintaining and inspecting beer lines and Berg system making sure the lines are clean, full, pressurized and working properly.
Assisting in set up of special events.
Abiding by all State, Federal and Company liquor regulations pertaining to alcoholic beverage service to minors and intoxicated guest.
Documenting and reporting all exceptions/variations/deviations immediately upon awareness to the F&B Relief manager or above.
Maintaining proper sanitation of work area, including washing glasses and service equipment at bar areas.
Performing minor repairs to coffee, glass washing machines and berg equipment when needed.
Assisting any Service Vendors as needed.
Reporting any maintenance or repair issues to Management.
Providing excellent guest service to both guests and internal clients.
Adhering to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.