Porter

Whitman Family Development LLC•Bal Harbour Village, FL

About The Position

The Porter is responsible for continuously removing and transporting trash throughout Bal Harbour Shops so common areas remain clean, presentable, and free of waste. When not actively portering trash, the Porter performs general custodial duties to support the cleanliness and appearance of the property. The role contributes to the world-class guest experience expected at a luxury retail destination. The Porter patrols common areas, empties and cleans receptacles, moves waste to designated disposal locations, and maintains service areas. Additional work includes cleaning indoor and outdoor common areas, keeping restrooms stocked and sanitary, following health and safety procedures, supporting event and seasonal cleaning, and coordinating with facilities, landscaping, security, and management teams.

Requirements

  • Ability to perform physically demanding tasks, including walking, lifting, and pushing for extended periods.
  • Dependable, punctual, and detail-oriented.
  • Ability to follow procedures, schedules, and instructions.
  • Strong work ethic and sense of urgency.
  • Professional appearance.
  • Good time management and ability to maintain pace throughout the shift.
  • Ability to stand, walk, and push trash carts for extended periods.
  • Ability to lift up to 40–50 lbs.
  • Ability to bend, kneel, and perform repetitive motions.
  • Ability to work outdoors in varying weather.

Nice To Haves

  • Prior experience in a porter, custodial, or facilities role.
  • Experience in luxury retail, hospitality, or mall environments.

Responsibilities

  • Continuously patrol common areas, collecting and removing trash, litter, and debris throughout the shift.
  • Transport trash from common-area receptacles, restrooms, and service areas to designated compactor or dumpster locations.
  • Empty, reline, and clean interior and exterior trash receptacles on a scheduled and as-needed basis.
  • Monitor trash levels and respond immediately to overflowing receptacles.
  • Break down and dispose of cardboard, boxes, and bulk waste in designated areas.
  • Safely operate trash carts, dollies, and other transport equipment.
  • Maintain cleanliness of service corridors, loading docks, and trash staging areas.
  • Report maintenance issues, spills, or hazards encountered during trash rounds.
  • Clean and maintain common areas, including walkways, plazas, restrooms, lounges, elevators, stairwells, and service corridors.
  • Sweep, mop, dust, vacuum, and spot-clean as directed.
  • Maintain outdoor areas, including sidewalks, courtyards, and entryways.
  • Ensure restrooms are stocked, sanitized, and presentable.
  • Maintain luxury-level cleanliness and presentation throughout the property.
  • Work discreetly and professionally around guests and tenants, responding quickly to spills, litter, and cleanliness issues.
  • Follow health, safety, and sanitation procedures and safely handle trash, waste, and cleaning chemicals in accordance with property guidelines.
  • Identify and report safety hazards, damages, or unusual activity.
  • Assist with pre- and post-cleaning for events and seasonal décor installations.
  • Increase trash-removal frequency during high-traffic periods and holidays.
  • Coordinate with facilities, landscaping, security, and management teams.
  • Complete assigned checklists and work orders.
  • Report supply, equipment, and trash-container needs to supervisors.
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