Porter

B.HOM Student Living•Ames, IA
•Onsite

About The Position

The Porter maintains the cleanliness, safety, and overall appearance of the community, helping provide strong curb appeal and a positive living environment for residents. The role supports daily groundskeeping, cleaning, and property upkeep at The Madison in Ames, Iowa, and reports to the General Manager / Maintenance Supervisor. Responsibilities include maintaining grounds and common areas, supporting landscaping and minor maintenance, caring for amenity spaces including the pool area, and providing helpful customer service to residents. The position is full-time, onsite, and primarily scheduled Monday through Friday. Extended hours, weekends, and on-call responsibilities may be required based on business needs. The role involves physical labor, outdoor exposure, and lifting and carrying up to 75 pounds.

Requirements

  • Strong attention to detail and commitment to cleanliness.
  • Ability to work independently and manage daily tasks.
  • Basic knowledge of cleaning tools and maintenance equipment.
  • Strong work ethic and reliability.
  • Ability to safely use cleaning tools, ladders, and equipment.
  • Reliable transportation for on-call or emergency needs.
  • Ability to walk, stand, bend, and perform physical labor for extended periods.
  • Ability to lift and carry up to 75 lbs. and push/pull up to 100 lbs. with assistance.
  • Ability to work outdoors and in maintenance environments.

Nice To Haves

  • High school diploma or equivalent.
  • Prior experience in groundskeeping, maintenance, or property support roles.

Responsibilities

  • Maintain the overall cleanliness and appearance of the property.
  • Inspect exterior grounds, breezeways, and buildings daily.
  • Pick up trash and debris throughout the community; operate the trash compactor and manage waste areas.
  • Sweep, blow, and/or pressure wash common areas, parking lots, and walkways.
  • Keep storm drains and exterior areas free of debris.
  • Maintain landscaping, including watering plants, flowers, and shrubs.
  • Assist with painting curbs, speed bumps, and other exterior touch-ups.
  • Replace light bulbs and assist with minor maintenance tasks.
  • Support the maintenance team with unit turns and trash-outs.
  • Clean and maintain the clubhouse, office, and amenity spaces.
  • Maintain pool-area cleanliness, assist with pool upkeep, and track pool chemical logs in compliance with local requirements.
  • Keep common areas clean, organized, and resident-ready.
  • Deliver excellent customer service while interacting with residents and help maintain a clean, safe, and welcoming environment.
  • Assist with posting notices, flyers, and community communications.
  • Support property operations and special projects as needed.
  • Perform other duties as assigned.

Benefits

  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) with company match.
  • 12 weeks of paid parental leave.
  • Company-paid sabbatical leave.
  • 12 company-paid holidays.
  • Birthday holiday.
  • Paid time off starting at 120 hours per year.
  • Sick and safe time.
  • Short- and long-term disability insurance.
  • Pet insurance options.
  • Career growth opportunities within a rapidly growing organization.
  • A people-first culture focused on development and success.
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