Porter

Cardinal Group Companies•Louisville, KY

About The Position

The Porter is responsible for maintaining the property's common areas and preparing apartments prior to move-in. The role provides customer service to residents and supports property upkeep, cleanliness, landscaping, and apartment turnovers. The position is full-time and non-exempt, with hourly pay and benefits eligibility.

Requirements

  • Ability to organize and manage multiple priorities.
  • Positive attitude, enthusiasm, and energy while providing exceptional customer service.
  • Ability to use hand and power tools.
  • Ability to lift, carry, push, pull, or maneuver up to 50 pounds.
  • Ability to stand, walk, and perform physical labor for up to eight hours per day.
  • Ability to communicate and comprehend in English.
  • High school diploma or equivalent.
  • Ability to embody the Cardinal Culture and Cardinal Core Values.
  • Ability to work inside and outside in all weather conditions and physically access all interior and exterior parts of the property and amenities.
  • Required vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

Nice To Haves

  • Career experience as a custodian, in janitorial work, as a janitor, in porter maintenance, landscaping, or general labor.

Responsibilities

  • Demonstrate exemplary customer service and teamwork.
  • Maintain a safe, tidy, and sanitary clubhouse, office, model, and other common areas.
  • Keep the property free of trash, debris, and animal waste.
  • Keep dumpster areas clean and prepare them for trash pickup.
  • Maintain grass and landscaping, including watering flowers.
  • Ensure apartments are presented in the best possible condition before new residents move in.
  • Advise a supervisor of apartment items needing additional attention, such as damaged carpet, linoleum, windows, or doors.
  • Assist with apartment turnovers as directed.
  • Communicate maintenance or curb-appeal issues requiring further attention to the Property Manager or Service Manager.
  • Respond appropriately to emergencies according to policies and procedures.
  • Attend required in-service training sessions and participate in required Cardinal U training.
  • Understand and comply with all policies and procedures.
  • Support resident satisfaction by meeting or exceeding customer expectations.
  • Perform other related duties as assigned by the Team Leader.

Benefits

  • Benefits eligibility
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