Porter

Whitman Family Development•Bal Harbour, FL

19d

About The Position

The Porter is responsible for continuously removing and transporting trash throughout Bal Harbour Shops, keeping common areas clean, presentable, and free of waste. When not actively portering trash, the Porter performs general custodial duties to support the property's cleanliness and appearance. The role contributes to the world-class guest experience expected at a luxury retail destination.

Requirements

Ability to perform physically demanding tasks, including walking, lifting, and pushing for extended periods.
Dependable, punctual, and detail-oriented.
Ability to follow procedures, schedules, and instructions.
Ability to stand, walk, and push trash carts for extended periods.
Ability to lift up to 40–50 lbs.
Ability to bend, kneel, and perform repetitive motions.
Ability to work outdoors in varying weather.
Strong work ethic and sense of urgency.
Professional appearance.
Good time management and ability to maintain pace throughout the shift.

Nice To Haves

Prior experience in a porter, custodial, or facilities role.
Experience in luxury retail, hospitality, or mall environments.

Responsibilities

Patrol common areas throughout the shift to collect and remove trash, litter, and debris.
Transport trash from common-area receptacles, restrooms, and service areas to designated compactor or dumpster locations.
Empty, reline, and clean interior and exterior trash receptacles on a scheduled and as-needed basis.
Monitor trash levels and respond to overflowing receptacles.
Break down and dispose of cardboard, boxes, and bulk waste in designated areas.
Safely operate trash carts, dollies, and other transport equipment.
Maintain service corridors, loading docks, and trash staging areas.
Report maintenance issues, spills, and hazards encountered during trash rounds.
Clean and maintain walkways, plazas, restrooms, lounges, elevators, stairwells, and service corridors.
Perform sweeping, mopping, dusting, vacuuming, and spot cleaning as directed.
Maintain outdoor areas, including sidewalks, courtyards, and entryways.
Stock, sanitize, and maintain restrooms so they are presentable.
Maintain luxury-level cleanliness and presentation throughout the property.
Work discreetly and professionally around guests and tenants and respond promptly to spills, litter, and other cleanliness issues.
Follow health, safety, and sanitation procedures, and handle trash, waste, and cleaning chemicals safely and according to property guidelines.
Identify and report safety hazards, damage, or unusual activity.
Assist with pre- and post-event cleaning and seasonal décor installations.
Increase trash removal frequency during high-traffic periods and holidays.
Coordinate with facilities, landscaping, security, and management teams.
Complete assigned checklists and work orders.
Report supply, equipment, and trash-container needs to supervisors.