Porter

Barnes & Noble•Brooklyn, NY

7d•Onsite

About The Position

A Porter is an essential member of the Barnes & Noble bookstore team, responsible for keeping the store clean, tidy, and welcoming for customers and the community. The role involves greeting and assisting customers while working throughout the store, completing assigned cleaning, light-duty, and maintenance tasks, and supporting colleagues and café staff. Porters maintain the entrance, storefront, exterior, restrooms, breakroom, back-of-house areas, and café spaces. They follow sanitation, safety, and emergency procedures; use cleaning products and tools safely; monitor supplies; and promptly communicate safety concerns or suspicious behavior to the store team. The work is physically active and may include prolonged standing, repetitive bending, lifting, and extensive walking. Employees may also work in other stores when able and when needed to support the wider Cluster.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and willingly, performing tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and willing to help the team.
Be cheerful with customers, alert to their presence, and willing to assist them.
Show aptitude and willingness to learn new skills and expand knowledge of the store.
Use cleaning products correctly and safely and follow sanitation procedures.
Remain alert to safety risks and follow procedures to reduce accidents.
Use tools safely and effectively and maintain acceptable safety standards.
Be able to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Keep the store clean and tidy to create a welcoming environment for customers.
Remain alert to customers and help them while working throughout the store.
Complete assigned cleaning, light-duty, and maintenance tasks reliably.
Maintain a clean and safe entrance, storefront, and exterior, including cleaning sidewalks, removing trash, and sweeping.
Work independently to keep the store clean and tidy in accordance with Bookstore Basics 1-Presentation.
Monitor and clean restrooms, keep them stocked, and communicate supply needs to the store team.
Maintain a safe and clean breakroom and all back-of-house areas.
Support the Café by cleaning tables, bases, and condiment areas and removing trash in coordination with the café team.
Follow store health, safety, sanitation, and emergency procedures; recognize risks and promptly communicate issues to store team members.
Use cleaning products and tools correctly and safely, and follow procedures to reduce accident risks, including those caused by weather.
Support colleagues and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week
Company-paid holidays for employees scheduled 20 or more hours per week
401(k) with company match for employees scheduled 20 or more hours per week
Transit benefits for employees scheduled 20 or more hours per week
Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week
Disability benefits for employees scheduled 30 or more hours per week
Life insurance for employees scheduled 30 or more hours per week
Tuition reimbursement for employees scheduled 30 or more hours per week