Porter

Bellerive Country Club•Creve Coeur, MO

About The Position

The Porter at Bellerive Country Club is responsible for maintaining the cleanliness, appearance, and readiness of Clubhouse facilities, restrooms, and event spaces. The role includes routine housekeeping, replenishing supplies, assisting with room setups, laundry, and general operational support to help ensure facilities meet the Club’s standards for cleanliness, presentation, and Member experience. The Porter follows cleaning and safety procedures, prepares and resets event spaces according to Banquet Event Orders and setup instructions, and responds professionally to Members, guests, and Team Members. The role requires working overtime as necessary, including evenings, weekends, and holidays. A high school diploma or equivalent is required; one year of relevant experience is preferred.

Requirements

  • High school diploma or equivalent required.
  • Ability to follow instructions and safely use cleaning chemicals, supplies, tools, and equipment in accordance with applicable procedures and training.
  • Ability to manage and prioritize multiple projects, with strong organizational, project management, and time management skills and attention to detail.
  • Ability to perform effectively in a fast-paced, dynamic environment, work independently and collaboratively, accept direction, and exercise sound judgment and problem-solving skills.
  • Professionalism, integrity, interpersonal effectiveness, and the ability to communicate and collaborate with Team Members at all organizational levels while maintaining confidentiality; tact, discretion, and diplomacy are essential.
  • Ability to read, write, and communicate clearly and effectively in English in person, in writing, and over the telephone.
  • Strong analytical and critical thinking skills, with the ability to handle routine tasks, sensitive issues, and complex assignments efficiently and with sound judgment.
  • Ability to work overtime as necessary, including evenings, weekends, and holidays.
  • Ability to remain stationary or mobile for extended periods throughout the workday.
  • May need to lift, move, or transport up to 50 pounds.

Nice To Haves

  • One year of housekeeping, janitorial, custodial, hospitality, or comparable work experience preferred.

Responsibilities

  • Stock housekeeping carts, hand caddies, and cleaning supplies.
  • Empty wastebaskets and ashtrays where applicable, and dispose of waste in designated areas.
  • Dust furniture, fixtures, windowsills, and other surfaces.
  • Clean windows, mirrors, walls, doors, light switches, and baseboards.
  • Vacuum carpets and rugs; sweep and mop hard-surface floors.
  • Clean and sanitize restrooms, locker rooms, sinks, toilets, showers, fixtures, and other designated areas.
  • Replenish towels, washcloths, soap, paper products, stationery, and other supplies and amenities as needed.
  • Wash, dry, fold, and organize laundry, towels, and linens.
  • Stock and maintain orderly housekeeping storage rooms and supply areas.
  • Check for burned-out light bulbs, damaged fixtures, maintenance concerns, and safety hazards, and promptly report them to the appropriate supervisor.
  • Review Banquet Event Orders (BEOs) and setup instructions as directed, and assist with arranging, resetting, and preparing rooms and event spaces.
  • Move and arrange furniture, tables, chairs, equipment, and supplies as needed, following appropriate safety procedures.
  • Ensure assigned areas are clean, orderly, and properly presented before, during, and after Club events.
  • Assist with general Clubhouse cleaning, facility upkeep, and operational support as needed.
  • Respond professionally to requests from Members, guests, and Team Members, and direct requests to the appropriate department when necessary.
  • Follow established cleaning procedures, chemical handling instructions, workplace safety requirements, and Club policies.
  • Attend staff meetings and required training sessions as scheduled.
  • Complete other duties as assigned by the Director of Clubhouse Operations or other members of Bellerive’s leadership team.
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