Portal Associate

JF Group • Morrisville, NC

10h • $22 - $25 • Onsite

About The Position

The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers. A Portal Associate is key to the overall success of JF Petroleum. This position is responsible for ensuring that all invoices for assigned accounts are loaded into customer portals accurately and timely.

Requirements

• Minimum of 1 year of billing and data entry experience preferred.
• High School diploma/GED, required.
• Must have excellent oral and written communication skills.
• Strong attention to detail while handling a high-volume workload.
• High typing and 10-key counts
• Strong Microsoft Excel and Word skills.
• Strong ability to grasp 3rd party portals and other non-traditional computer applications.
• Must be able to meet company’s employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company

Responsibilities

• Ensure all invoices are accurately loaded into customer portals in a timely manner.
• Effectively communicate with billing, collections and other internal and external customers.
• Proactively drive portal errors to resolution by working with management and customers.
• Complete special assignments as requested by the Portals Supervisor.
• Document current department processes and procedures.
• Identify areas for process improvement and process optimization

Benefits

• Competitive pay
• 401(k) with company match
• Paid time off
• Paid holidays
• Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
• Life insurance-company provided
• Bonus program eligibility
• Paid training for field personnel
• Uniforms provided for field personnel

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED