Population Health - Social Work Intern

South Florida Community Care Network LLC • Tallahassee, FL

23h • Hybrid

About The Position

Community Care Plan (CCP) is proud to offer an internship program that will prepare students for the workforce. This is a great internship opportunity to gain professional, hands-on experience within the Population Health & Concierge Care Coordination (C3) Department. The Intern will directly assist the Manager, PH/C3, Social Worker Programs with a wide range of projects/ tasks related to care coordination, member engagement, social determinants of health (SDOH), community resource navigation, and population health initiatives. The ideal candidate is highly motivated, striving for excellence and looking for real world experiences. This position is up to 29 hours per week for a ten week period. The first two (2) days of the internship involve on-site training in organizational principles, compliance, departmental functions, computer systems & business processes. This internship is designed to be both educational and practical. In this position, the intern will learn how to take skills they may have acquired in school related to their particular areas of interest, and apply them in a professional setting. They will gain a better understanding of the role that Health Plan Social Worker can play in corporate setting, and be better prepared to work in the arena of care coordination, member engagement, psychosocial and social needs, community resources, and the impact of social determinants of health on health outcomes. This experience is intended to help prepare the intern for future work in Social Work, healthcare, population health, care management, or related fields. The candidate will also have opportunities to network with Population Health, Care Management, Behavioral Health, Quality, Community Health/Engagement and other departments involved in supporting member care and outcomes. The intern will work with confidential and proprietary information that requires a signed Confidentiality Agreement upon hire.

Requirements

• Current enrollment in an undergraduate or graduate degree program in Social Work with an interest and aptitude to work in Social Work, healthcare, care coordination, or community-based services.
• Bilingual in English and Spanish and/or Creole preferred.

Responsibilities

• Supports member outreach and engagement activities by assisting with telephone, text, email, and/or written outreach to members identified for Population Health and Care Coordination programs
• Assists with identifying and addressing social and psychosocial needs, including barriers to care, social determinants of health (SDOH), support systems, and available resources, under the guidance of Population Health Social Work staff.
• Support care coordination and healthcare navigation, by assisting with referral, appointment scheduling, transportation coordination, locating available resources, and other activities that support access to needed services.
• Research and connect members with community resources related to food and nutrition, housing, transportation, financial assistance, behavioral health, family support, and other social services.
• Assist the Population Health Social Workers and Care Managers with member education, documentation, interdisciplinary collaboration, projects, and other activities that support coordinated, member-centered care.
• Participate in training opportunities, team meetings and discussions, and other learning experiences to develop knowledge and practical experience in Social Work within a health plan and population health environment, seeking guidance when member needs require additional support or professional intervention.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed