Pool Server

Horseshoe Bay Resort•Phoenix, AZ

8d•Onsite

About The Position

The Hilton Phoenix Resort at the Peak is looking for Seasonal Pool Servers to join our amazing Team out at our River Ranch Pool! This role involves the service of food and beverage, including order taking and delivery, in a friendly, courteous, timely, and professional manner to ensure a high level of guest satisfaction.

Requirements

Ability to communicate in English.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Ability to communicate well with guests.
Willingness to "pitch-in" and help co-workers, and be a team player.
Ability to withstand prolonged periods of standing and/or walking.
Ability to lift at least 30 lbs.

Responsibilities

Replenish beverages as necessary and check with guests for overall satisfaction.
Greet guests in a friendly and courteous manner, explain specials and promotions, pick up orders, confirm accuracy, and check food before serving.
Answer guest questions about the menu, record and repeat orders to ensure accuracy, input orders into the machine, and place them in the service bar and cook area.
Take and serve guest orders promptly according to the service manual, and clear away dishes/baskets and empty cups.
Present the check to guests promptly.
Check station before, during, and after the shift for proper set up and cleanliness, and perform assigned set-up sidework.
Wipe down tables and chairs daily.
Assist Pool Attendants by straightening lounge chairs and picking up cups and towels.

Benefits

Team Member and Family Room Discounts for both Crescent Hotels and Resort and Hilton
Flexible Schedules
Career Growth & Development
Amazing Recognition Programs/Giving Back – Community Outreach
Trip Reduction Program – Resort off a Main Bus Line
$2.00 – Team Member Lunch Program
$300 Referral Program

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