Pool Server (Seasonal)

GRAND PACIFIC HOTEL SERVICES LPCarlsbad, CA
$17 - $17Onsite

About The Position

To provide service to Sheraton pool guests during our peak seasons and/or according to business levels. They will serve food and beverage to Sheraton pool guests, providing excellent service as required below as well as by the Sheraton Staff SOP. They will help to clean and maintain all areas relating to F&B as well as provide assistance to Bartender and management in the stocking of the bar and supply storage.

Requirements

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Must possess proficient computational ability.
  • Must possess proficient computer and POS usage skills.
  • Ability to solve problems and make rational decisions.
  • Knowledge of resort food and beverage menus.
  • Knowledge of food and alcoholic beverages and be able to describe to guests in detail
  • Must be able to stand and exert well-paced mobility for up to 4 hours in length.
  • Must be able to exert well-paced ability to reach different restaurants and other departments of the resort on a timely basis.
  • Must be able to exert well-paced ability in outdoor/indoor spaces including sharp inclines/declines.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
  • Must be able to lift up to 35 lbs. on a regular and continuing basis
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
  • High school or equivalent education required.
  • Previous experience with Microsoft Word and Excel programs.
  • Working knowledge of Micros or comparable system.
  • Must possess ability to handle cash transactions quickly and accurately, previous experience in similar position required.
  • San Diego County Food Handlers Certification
  • TIPs Certification

Nice To Haves

  • 2+ years previous experience in a similar or related field preferred.

Responsibilities

  • Taking orders
  • Delivering orders
  • Buss and clean pool and dining areas
  • Stock all items needed for service, keep inventory and fill out forms to replenish
  • See to all guests’ needs, ensure they are happy and feel attended to
  • Circulate poolside and dining area offering service to guests
  • Take and deliver orders
  • Clean area
  • Stock and maintain storage
  • Interact with guests to ensure they are enjoying their poolside experience
  • Stock and maintain storage areas
  • Run supplies to and from Sheraton property and kitchen
  • Answer phones for Cabana inquiries
  • Opening and closing procedures
  • Update Purchasing director of stock and supplies needed.
  • Maintain multiple lists and inventory and ensure it is up to par daily.
  • Multiple trips to load and unload supplies and equipment throughout the shift.
  • Close down stations for “off season” times. This includes, but is not limited to: Removal of entire inventory and stock, recording unused items. Deep cleaning of entire operation, sinks, shelving, floors, storage. Store all equipment safely for next season. Lock down of entire operation.
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