Pool Server/Bartender

Four Seasons Hotels and Resorts•Austin, TX

10d•Onsite

About The Position

This position ensures guest satisfaction at the Hotel pool by cordially greeting guests, taking orders, finalizing beverage service in a professional and friendly manner, and maintaining the pool area in a clean and organized condition. The role involves utilizing the hotel computer system for sales, checks, and revenue reports, conducting opening procedures, serving and clearing beverage items, assisting guests with seating and information, and maintaining pool deck equipment. The job also requires compliance with Four Seasons Work Rules and Standards of Conduct.

Requirements

Excellent reading, writing and oral proficiency in the English language.
The ability to work in hot and humid temperatures.
The ability to multi-task as a bartender, server and keep the pool area tidy.
6 months to a year of food and beverage serving and/or related food and beverage experience in a high volume upscale resort.
Carrying food trays from the kitchen to pool areas.
Pushing laundry carts to and from Laundry department.
Always walking outside.
Bending/ Kneeling to get supplies from different areas of the pool and delivering food/ drink orders to guests.

Nice To Haves

High school or college degree preferred

Responsibilities

Pick up, stock, restock, and drop off towels, juices, fruits and other amenities needed.
Utilize the hotel computer system by ringing up sales, printing checks, closing checks and complete end of day revenue reports.
Conduct all opening procedures including obtain pool keys, unlocking all cabinets, setting up amenities and organizing pool towels.
Serve and clear beverage items in an unobtrusive and professional manner.
Assist guests in seating, offering towel, and informing them of amenities, hotel information and food and beverage service.
Wipe down, set up and move, when necessary all pool deck equipment.
Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.