Pool Runner

The Standard Spa, Miami Beach•Miami Beach, FL

4d•Onsite

About The Position

At The Standard Spa, Miami Beach, the pool is more than a place to relax—it's one of the property's most vibrant social spaces. From handcrafted cocktails to fresh coastal cuisine, every detail contributes to the guest experience. We're seeking an energetic, organized, and team-oriented Pool Runner to help deliver exceptional food service throughout our pool deck. This role plays an essential part in creating seamless dining experiences by ensuring every dish arrives quickly, accurately, and beautifully presented. If you thrive in fast-paced environments, enjoy working outdoors, and take pride in creating memorable guest experiences, we'd love to meet you.

Requirements

Previous restaurant, food runner, or hospitality experience preferred.
Excellent communication and teamwork skills.
Ability to work efficiently in a high-volume, fast-paced environment.
Strong organizational and multitasking abilities.
Positive attitude with a guest-first mindset.
Ability to remain calm under pressure.
Fluent in English; Spanish preferred.
Flexible schedule, including weekends and holidays.
Ability to stand and walk continuously for extended periods (8+ hours).
Ability to work outdoors in varying weather conditions, including heat and humidity.
Frequent bending, kneeling, reaching, and stretching.
Ability to lift, push, pull, and carry up to 40 pounds.
Ability to safely transport food trays and service equipment throughout the property.
Ability to work flexible schedules including weekends, holidays, and peak business periods.

Nice To Haves

Spanish preferred

Responsibilities

Deliver food from the kitchen to guests promptly while maintaining proper presentation and food quality.
Verify all food orders for accuracy before leaving the kitchen.
Present dishes professionally and describe menu items when appropriate.
Ensure food is delivered according to established service standards.
Assist guests courteously and respond promptly to requests.
Communicate guest needs, allergies, and special requests to servers and kitchen staff.
Maintain constant communication between the kitchen and service staff regarding food timing and order status.
Set up and break down the kitchen expediting station.
Assist servers with table maintenance throughout service.
Clear plates, glassware, and service items as needed.
Support overall flow of service during peak business periods.
Assist with opening and closing side work.
Polish silverware, glassware, and service equipment.
Set tables with napkins, condiments, and other dining essentials.
Maintain cleanliness and organization of service stations.
Ensure all service areas remain stocked throughout the shift.
Maintain cleanliness of the pool dining environment.
Work collaboratively with servers, bartenders, hosts, kitchen staff, and management.
Support teammates during busy periods to ensure smooth operations.
Maintain a positive, energetic, and professional attitude.
Represent The Standard's service culture through every guest interaction.
Follow all company policies, SOPs, and service standards.
Adhere to food safety, sanitation, and workplace safety procedures.
Maintain professional appearance and grooming standards.
Report maintenance, safety, or operational concerns to management.

Benefits

Complimentary Access to our Spa & Gym Facilities
Up to 3 fitness classes per week including yoga, pilates, and bootcamp
Exclusive Spa Discounts on treatments and services
Designated Employee Pool Days during the summer
Restaurant Discounts throughout the property
Boutique Discounts on retail items and essentials
Medical, Dental & Vision Coverage
Company-paid Life Insurance
Short-Term & Long-Term Disability Insurance
401(k) Retirement Plan with Company Match
Paid Time Off beginning on day one
Eight Paid Holidays, including a Floating Holiday
Complimentary Employee Meals
Growth and advancement opportunities within a lifestyle-driven hospitality brand
Team celebrations, trainings, and employee appreciation events