Pool Monitor

First Hartford Realty Corporation•Rockland, MA

10d•Onsite

About The Position

The Pool Monitor supports a safe, clean, and orderly pool environment for residents and guests at a semi-public apartment-community swimming pool. This role focuses on customer service, rule enforcement, basic safety observation, and documentation/communication—and is not a lifeguard position.

Requirements

Minimum age is 16+.
Reliability and ability to work weekends (8 hours on Saturday and/or Sunday).
Strong customer service and communication skills.
Ability to enforce rules in a calm, professional manner.
Ability to stand and walk outdoors for extended periods.
Ability to lift/carry up to approximately 25 lbs.

Responsibilities

Greet resident and guests; verify pool access eligibility (wristbands/keys/guest policy as applicable).
Maintain orderly use of the pool deck and water; de-escalate conflicts and address unsafe behavior.
Enforce posted pool rules consistent with MA requirements.
Ensure required health-rule signage is present at the entrance/dressing area (e.g., shower-before-entering; communicable disease restriction).
Monitor pool occupancy to ensure it does not exceed posted capacity limits.
Observe general pool activity for unsafe conditions or behavior.
In the event of an emergency, immediately contact 911.
Ensure that required safety and emergency items are present/accessible: Ring buoy/rescue equipment requirements (and rescue hook for outdoor in-ground pools).
First-aid kit contents and availability; report missing/expired items.
Emergency communication system available and unlocked; emergency numbers posted.
Confirm required “ WARNING—NO LIFEGUARD ON DUTY ” and related supervision signs are conspicuously posted.
Maintain a daily shift log, including attendance estimates, incidents, rule violations, and maintenance concerns.
Promptly report hazards to management and/or the Certified Pool Operator (CPO) including cloudy water, broken gate latches, missing equipment, etc.
Support the operator’s required recordkeeping by communicating observations.
Conduct opening/closing walkthroughs: gates locked/unlocked per policy, signage visible, deck free of glass/trip hazards, furniture orderly.