Pool / In-Room Dining Manager
About The Position
Oversee and influence the service and culture of our dining operations. As a passionate, creative, and energetic leader, ensure an excellent guest experience by directing, implementing, and maintaining service standards and motivating and guiding members of the team. Plan and execute all aspects of pool and in-room dining service and oversee day-to-day operations. Ensure high standards are maintained by providing the team with ongoing training, coaching and guidance. Monitor and assess quality, service and guest satisfaction trends and make adjustments accordingly. Initiate and implement marketing strategies and up-selling techniques to promote satisfaction and maximize overall revenue. Maintain and champion the Auberge Resorts Collection culture.
Requirements
- Two years’ experience in managing food and beverage operations.
- Proven experience in driving a profitable operation and managing F&B teams.
- Experience executing events in a variety of settings with a keen eye for detail.
- Aptitude for financial management, financial reports and analysis.
- Demonstrated track record of strong attention to detail and effective communication skills.
Responsibilities
- Plan and execute all aspects of pool and in-room dining service and oversee day-to-day operations.
- Ensure high standards are maintained by providing the team with ongoing training, coaching and guidance.
- Monitor and assess quality, service and guest satisfaction trends and make adjustments accordingly.
- Initiate and implement marketing strategies and up-selling techniques to promote satisfaction and maximize overall revenue.
- Maintain and champion the Auberge Resorts Collection culture.
Benefits
- Free Parking
- Free Team Member Cafeteria
- Holiday Pay
- Team Member Stay Program
- 50% off F&B + Spa
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
