Seasonal Pool Guest Service Attendant FT

Omni Hotels & Resorts•Eagan, MN

1d•Onsite

About The Position

Omni Viking Lakes Hotel is seeking a Seasonal Pool Guest Service Attendant to facilitate fun and enjoyment for our guests. This role primarily involves working outdoors alongside adults, families, and children. The attendant will be responsible for the safety and cleanliness of pool facilities, stocking necessary supplies, and fulfilling guest needs through anticipatory service. Omni Hotels has been recognized as one of the "Best-Led Companies of 2024" by Glassdoor. If you are passionate about hospitality, creating exceptional customer experiences, and value the structure and benefits of working with a hotel company, you will thrive at Omni.

Requirements

High energy with a service mindset and a can-do attitude.
Conversational English-speaking abilities required.
Ability to lift up to 50 lbs.
Must have a flexible schedule and be available to work weekends and holidays.

Responsibilities

Ensure resort guests have an exemplary experience through warm welcomes, anticipatory service and fond farewells.
Monitor the pool deck for safety, cleanliness and guest needs.
Empty towel bins and ensure pools areas are free of debris and trash.
Re-stock towels and other supplies related to the operation; ensure appropriate rotation and prevent shortages.
Assist in enforcing guest-related pool policies and standards with grace and kindness.
Assist fellow associates as needed.
Ensure furniture is clean and in presentable condition.
Ensure restrooms are clean, sanitary and in presentable condition.
Ensure that all trash receptacles throughout the designated pool areas are promptly emptied and maintained.
Report facility issues promptly to immediate supervisor or manager on duty.
Follow safety procedures to include reporting of unsafe conditions or work practices to immediate supervisor or manager.
Assist guests with any request or know where to direct them.
Work safely and follow all Omni Safety and Loss Prevention standards.
Adhere to all Standards of Conduct as outlined in the Associate Handbook.
Perform other duties as assigned by leadership.