Senior Pool Concierge

Loews Hotels & Co•Miami Beach, FL

6d•Onsite

About The Position

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. We are seeking An experienced Lifeguard to ensure the highest degree of safety for guests enjoying our beautiful and relaxing pool area.

Requirements

Must be able to complete current Lifeguard Certification
Excellent guest service skills required
Excellent oral communication skills required
Able to work a flexible schedule to include weekends and holidays required
A trustworthy individual who understands water safety protocols and always puts safety standards first.
A strong Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs.
Skilled communicator capable of engaging with guests and team members with clarity and professionalism.
Proactive approach to resolving issues in a fast-paced environment.

Nice To Haves

Previous lifeguard experience is preferred

Responsibilities

Greets guests arriving at the pool
Responsible for keeping current with all Certifications and Training required to comply with the Aquatics Training Program
Responsible for maintaining guest safety in all pool areas, demonstrating professional and consistent adherence to all pool safety standards
Maintains safe use of the pool slide and does not allow dangerous activities
Responsible for maintaining proper positioning, visibility and condition of pool safety and rescue equipment
Performs daily safety checks of pool area and slide for potential hazards
Knows the location and contents of First Aid Kits
Adheres to all pool safety standards, including safety procedures for adverse weather conditions
Executes all water safety and rescue procedures in accordance with current aquatics training standards
Performs proper opening and closing procedures
Knowledgeable of and able to communicate all hotel recreational offerings
Assists in the performance of all Pool Attendant activities
Always promotes and applies teamwork skills
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Remains current with hotel information and changes