Pool Concierge

Stratton Amenities•Plano, TX

About The Position

Stratton Amenities is hiring Pool Attendants to support the pool experience at a luxury residential community in Plano, TX. This role combines pool supervision with concierge-level service. We're looking for a polished, hospitality-driven professional who is passionate about delivering exceptional resident experiences in an upscale environment.

Requirements

Prior customer service or hospitality experience preferred
Professional appearance and strong interpersonal skills
Clear verbal and written communication skills
Ability to take initiative and work independently with sound judgment
Organized, dependable, and able to manage multiple priorities
Comfortable enforcing rules while maintaining a guest-first approach
Ability to work outdoors for extended periods in Texas heat
Weekend and holiday availability required

Responsibilities

Greet residents and guests with warmth and professionalism, verify access, and manage check-in procedures
Maintain an attentive, service-oriented presence throughout the pool area at all times
Enforce pool rules, policies, and safety standards consistently and courteously
Monitor activity to ensure a safe, orderly, and enjoyable environment for all
Deliver concierge-level service, assist with resident requests, and proactively anticipate needs
Set up and maintain the pool deck, including seating, umbrellas, and amenities
Maintain cleanliness of the pool area, restrooms, and surrounding spaces
Complete daily opening and closing procedures
Report incidents, concerns, or maintenance issues to management promptly
Support additional duties or special projects as assigned