Pool Concierge

Stratton AmenitiesPlano, TX

About The Position

Stratton Amenities is hiring Pool Attendants to support the pool experience at a luxury residential community in Plano, TX. This role combines pool supervision with concierge-level service. We're looking for a polished, hospitality-driven professional who is passionate about delivering exceptional resident experiences in an upscale environment.

Requirements

  • Prior customer service or hospitality experience preferred
  • Professional appearance and strong interpersonal skills
  • Clear verbal and written communication skills
  • Ability to take initiative and work independently with sound judgment
  • Organized, dependable, and able to manage multiple priorities
  • Comfortable enforcing rules while maintaining a guest-first approach
  • Ability to work outdoors for extended periods in Texas heat
  • Weekend and holiday availability required

Responsibilities

  • Greet residents and guests with warmth and professionalism, verify access, and manage check-in procedures
  • Maintain an attentive, service-oriented presence throughout the pool area at all times
  • Enforce pool rules, policies, and safety standards consistently and courteously
  • Monitor activity to ensure a safe, orderly, and enjoyable environment for all
  • Deliver concierge-level service, assist with resident requests, and proactively anticipate needs
  • Set up and maintain the pool deck, including seating, umbrellas, and amenities
  • Maintain cleanliness of the pool area, restrooms, and surrounding spaces
  • Complete daily opening and closing procedures
  • Report incidents, concerns, or maintenance issues to management promptly
  • Support additional duties or special projects as assigned

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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