Pool Club Server Assistant
About The Position
The Server Assistant supports poolside service by maintaining clean, organized service areas while also assisting with timely and accurate food delivery. This role plays a key part in keeping service flowing smoothly by supporting Servers and Bartenders through bussing, resetting, and food running in a dynamic outdoor environment. The ideal candidate has entry-level restaurant experience, demonstrates a strong sense of urgency, and is comfortable working outdoors in occasional heat, sun exposure, humidity, and rain. This position requires attention to detail, and professionalism, and serves as a developmental role for advancement into Server or Bartender positions.
Requirements
- Basic knowledge of food and beverage service standards and guest relations.
- Working knowledge of menu items, cocktails, and poolside offerings.
- Ability to communicate clearly in English to explain menu items and record orders.
- Ability to multitask and remain organized in a fast-paced outdoor environment.
- Ability to transport trays weighing up to 40 lbs. through poolside service areas.
- Ability to maintain professionalism while working in outdoor conditions.
- Must obtain and maintain any required licenses or certifications as applicable.
Nice To Haves
- Entry-level restaurant experience.
- Resort or outdoor service experience a plus.
- CPR and/or First Aid certification preferred.
Responsibilities
- Assist with delivering food from the kitchen or service stations to poolside tables, cabanas, and loungers.
- Verify order accuracy, presentation, and completeness before delivering items to guests.
- Deliver food promptly and safely using proper service etiquette.
- Communicate clearly with Servers, Bartenders, and Culinary teams regarding timing, refires, and special requests.
- Support proper service pacing by coordinating food delivery with Servers.
- Clear used bento boxes, glassware, and service items promptly from poolside tables, loungers, and cabanas.
- Pre-bus tables when needed to maintain guest comfort and service flow.
- Reset tables, loungers, and cabana service areas quickly and accurately according to service standards.
- Transport soiled dishes, glassware, and utensils safely to designated dishwashing areas.
- Maintain cleanliness and organization of poolside service areas, server alleys, and support stations.
- Stock and replenish service supplies including napkins, condiments, utensils, trays, and service ware.
- Refill ice bins, water stations, and designated support items as assigned.
- Assist Servers and Bartenders with service needs to support uninterrupted service.
- Work efficiently in outdoor conditions including heat, sun exposure, humidity, wet surfaces, and rain.
- Maintain awareness of pool traffic and guest movement to ensure safe service.
- Adapt to fluctuating guest volume and changing service flow throughout the day.
- Support a clean, safe, and organized pool environment for guests and team members.
- Perform assigned opening, running, and closing side work related to bussing and food running.
- Complete general cleaning tasks using approved cleaning products to meet health and safety standards.
- Respond promptly to spills or unexpected service needs.
- Attend required meetings and trainings.
- Perform additional duties as assigned to support overall pool and food & beverage operations.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
