Pool Bar Manager

Hilton Grand Vacations•Myrtle Beach, SC

11h•Onsite

About The Position

Join the team at Harbour Lights Resort, where exceptional service and memorable guest experiences are at the heart of what we do. We are seeking an experienced and passionate Pool Bar Manager to lead our bar operations, elevate service standards, and inspire a high-performing team. This role is ideal for a hands-on leader who thrives in a resort environment and is driven to create outstanding culinary and hospitality experiences for every guest.

Requirements

Previous F&B experience (usually 2–5+ years) in restaurants, bars, or resorts
Supervisory or management experience.
Strong customer service background
Strong understanding of financial concepts and revenue impact within operations
Valid Sanitation and Safety Certificate
ServSafe and Alcohol safety Certification
Must have excellent coaching and mentoring skills
Ability to lead and motivate a team

Nice To Haves

Hospitality, business, or culinary degree is a plus
Minimum 2 years of management experience

Responsibilities

Lead all aspects of the bar and kitchen of the Food and Beverage department.
Work with all resort departments to meet guest expectations.
Train, supervise, schedule, hold accountable and assist in evaluating Team Members.
Perform any other duties that may be necessary to the daily functioning of the resort.
Support the pool bar and kitchen by overseeing daily front- and back-of-house operations and maintaining a visible presence on the floor.
Forecast staffing needs and manage schedules, payroll, inventory, vendor orders, and departmental budgets.
Implement and monitor controls for food, beverage, labor, and retail costs to meet revenue and budget goals.
Train, coach, and supervise team members on culinary techniques, food safety, and presentation standards.
Lead daily food preparation and presentation to ensure quality standards, recipes, and timelines are consistently met.
Collaborate with Front of House leadership to develop menus, specials, and beverage pairings based on guest feedback.
Address guest concerns and drinks/food quality issues promptly to maintain high guest satisfaction.
Ensure compliance with health, safety, sanitation, food, and liquor regulations, including QA checklists, audits, and inspections.
Maintain accurate records including inventories, temperature logs, waste tracking, and safety documentation.
Communicate regularly with management, internal departments, vendors, and regulatory agencies.
Participate in meetings, trainings, and other duties as assigned.
Assist in all other related duties as assigned.