Pool Bar Captain

THE UMSTEAD HOTEL & SPACary, NC
5d$12 - $12Onsite

About The Position

Report to work at the scheduled time, neatly groomed & in line with all Umstead Grooming Standards. Maintain a clean environment conducive to the preparation of alcoholic and non - alcoholic beverages as well as sanitary food service. Retain full knowledge of food and beverage menus with the ability to train other staff. Receive food and beverage orders from guests and ensure accuracy upon delivery. Prepare beverages for Pool Bar guests in a timely manner. Maintain an attractive and safe environment by keeping pool deck free of debris at all times. Assist Pool Servers with daily set up and service to all guests. Provide proper cash handling skills and proper close out after each shift. Accurately account for all food and beverage orders in Point of Sale System. Responsible to train all servers on the appropriate professional skills and techniques needed to serve with quality. Additional Information for Success: Must have experience in managing a bar operation with bartending skills. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with The Umstead Hotel regulations for the safe and effective operation of the hotel’s facilities. The Captain is responsible to train all staff on the rules of the hotel along with our Vision and Values. Physical Requirements: May be exposed to extreme weather conditions, including excessive heat and rain. Physical ability to walk and handle trays, food items, glasses, etc. in a safe and constructive manner for at least 4 hours at a time. Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. Must be able to lift up to 20 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Requires manual dexterity to use and operate all necessary equipment. Ability to stand and walk for prolonged periods. Ability to read, write and communicate effectively in English, both written and oral. Ability to use hotel point-of-sale computer systems. Leadership Requirements: To reflect and guide the Pool staff members in the Umstead Vision and Values through continuity of The Umstead Hotel’s management standards. To be communicative and forthcoming with information vital to service within the Food and Beverage Department, the Hospitality division and all other outlets of The Umstead Hotel and Spa.

Requirements

  • Report to work at the scheduled time, neatly groomed & in line with all Umstead Grooming Standards.
  • Must have experience in managing a bar operation with bartending skills.
  • Attendance at all scheduled training sessions and meetings is required.
  • Upon employment, all employees are required to fully comply with The Umstead Hotel regulations for the safe and effective operation of the hotel’s facilities.
  • May be exposed to extreme weather conditions, including excessive heat and rain.
  • Physical ability to walk and handle trays, food items, glasses, etc. in a safe and constructive manner for at least 4 hours at a time.
  • Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis.
  • Must be able to lift up to 20 lbs. on a regular and continuing basis.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Ability to stand and walk for prolonged periods.
  • Ability to read, write and communicate effectively in English, both written and oral.
  • Ability to use hotel point-of-sale computer systems.

Responsibilities

  • Maintain a clean environment conducive to the preparation of alcoholic and non - alcoholic beverages as well as sanitary food service.
  • Retain full knowledge of food and beverage menus with the ability to train other staff.
  • Receive food and beverage orders from guests and ensure accuracy upon delivery.
  • Prepare beverages for Pool Bar guests in a timely manner.
  • Maintain an attractive and safe environment by keeping pool deck free of debris at all times.
  • Assist Pool Servers with daily set up and service to all guests.
  • Provide proper cash handling skills and proper close out after each shift.
  • Accurately account for all food and beverage orders in Point of Sale System.
  • Responsible to train all servers on the appropriate professional skills and techniques needed to serve with quality.
  • Train all staff on the rules of the hotel along with our Vision and Values.
  • Reflect and guide the Pool staff members in the Umstead Vision and Values through continuity of The Umstead Hotel’s management standards.
  • Be communicative and forthcoming with information vital to service within the Food and Beverage Department, the Hospitality division and all other outlets of The Umstead Hotel and Spa.
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