Seasonal Pool Attendant

Peregrine Hospitality•Myrtle Beach, SC

1d•Onsite

About The Position

This role is responsible for maintaining the cleanliness and organization of pool areas, ensuring guest satisfaction, and assisting with various operational tasks. The attendant must be attentive, friendly, helpful, and courteous to all guests and staff. Key duties include cleaning pool areas, restrooms, and green spaces, restocking supplies, managing lost and found items, and reporting any maintenance or missing item issues to management. The position also requires effective communication, multitasking, and adherence to hotel standards and training.

Requirements

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Must be able to lift and/or carry up to 50 pounds.
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation.
Ability to stand and walk for extended periods of time.
Ability to bend and twist, push and pull, stoop, and kneel.
Proof of identity and eligibility to work in the United States.

Nice To Haves

Cross-train in other hotel related areas.

Responsibilities

Thoroughly clean pool areas according to standards, including restrooms and green areas.
Restock towels, linens, and required supplies around the pool area.
Restock housekeeping cleaning cart for next day's use.
Replenish chemical bottles.
Clean restrooms.
Report any missing items to management.
Report any maintenance repairs immediately to management.
Handle items for “Lost and Found” according to the standards.
Ensure overall guest satisfaction.
Attend all hotel required meetings and trainings.
Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Handle problems, including anticipating, preventing, identifying, and solving problems as necessary.
Understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Cross-train in other hotel related areas.
Maintain confidentiality of information.
Show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.