Pool Attendant

Zota Beach Resort•Longboat Key, FL

About The Position

We are looking to add Pool Attendants to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore takes great pride in selecting individuals that help us to achieve our resort's mission. The Pool attendant is responsible fore ensuring a safe, clean and welcoming poolside environment for resort Guests. This role focuses on guest service, maintaining pool and lounge areas enforcing resort and safety rules, and providing a relaxing, upscale experience consistent with beachfront resort standards. Pool Attendants serve as a friendly, attentive presence, assisting guest with seating, towel and general inquiries while upholding cleanliness and safety at all times.

Requirements

High School Diploma or GED
Previous Experience is a Plus
Able to work a flexible work schedule, including weekends and holidays.
Excellent guest service skills and oral communication skills.
Ability to lift to 20 lbs. and carry up to 75 lbs.
Ability to walk or stand for prolonged periods.

Responsibilities

Greets all guests arriving at the pool in a professional, friendly, and engaging manner.
Anticipate guests’ needs, responds promptly, and acknowledge all guests.
Maintains positive guest relations at all times.
Maintain complete knowledge of daily house count, VIPs in-house, arrivals/departures, all hotel facilities and services, and hours of operation for each F&B outlet.
Obtain clean towels from Laundry and transport them to the pool deck; fold and stack towels.
Open, set up, and organize pool deck.
Set-up pool furniture, towels, and umbrellas.
Remove trash and debris from all work areas and pool facilities.
Sweep, wash down, mop, and clean the pool deck; use the squeegee to dry the decks.
Check pool restrooms and throughout the shift for supply levels, cleanliness, and working order.
Notify the proper departments of any needs.
Adheres to all pool safety standards, including safety procedures for adverse weather conditions.
Collects dirty towels left on chairs and pool deck.
Utilize first aid and lifesaving procedures when situations demand.
Complete closing duties.
Return soiled towels to the Laundry.