Pool Attendant - Casual

Four Seasons Hotels and Resorts • Maui, HI

2d • Onsite

About The Position

Welcome and orient guests to poolside services. Provide guests with water, amenity service (cool towels, refreshments, sunscreen, etc.), towels and assistance with seating arrangements at the pool and surrounding areas. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction.

Requirements

• Customer service experience required by position is from six months to one full year of employment in the related position with Four Seasons or other organizations
• Customer service oriented
• Attention to detail
• Ability to maintain an organized workspace
• Maintain professionalism and composure in a high-paced, high-volume environment
• Hawaii Food Handler’s Card
• Tuberculosis Clearance

Responsibilities

• Welcome guests, providing pool orientation and explanation of services
• Assist guests finding adequate seating, setting guest's chairs up with ample towels and entering detailed guest information into reservations system
• Bringing guests water and ice once seated
• Lifting pushing carrying supplies and or linen transport items to the guest in a timely manner
• Anticipate guest needs, assist with umbrellas, ascertain satisfaction, removal of linen, or any trash items, cleaning of guest area after departure, offer suggestions, and respond urgently and appropriately to guest concerns and requests
• Breakdown, clean and set-up of tables, towel huts, and pool areas
• Bringing towel bins to and from laundry

Benefits

• Competitive salary & wages
• Excellent Training and Development opportunities
• Many career opportunities within the hotel and to other Four Seasons
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal and Paid Meal Break

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed