Pool Attendant-No.9-Seasonal

Pinehurst Careers•Pinehurst, NC

1d•$10•Onsite

About The Position

Responsible for ensuring all Members have proper access to the pool area. This role involves meeting, greeting, and checking in members as they enter the pool area according to Pinehurst No 9 standards in a timely manner. The position also includes responsibilities for the setup, breakdown, and cleanliness of pool dining areas, maintaining the overall presentation of pool areas, assisting in the orientation and training of new employees, folding towels, and alerting supervisors to member suggestions, complaints, or issues. The role requires participation in employee meetings and training, maintaining guest confidentiality, assisting guests with food selection and information, and providing directions and information about Pinehurst's facilities and amenities. Communication with stewarding for trash pickup and laundry, and restocking the cabana are also key duties. Employees are expected to perform various functions as needed due to fluctuating demands and adhere to all operational standards and procedures. This position may require working holidays, cross-training in other positions, and working pool gate shifts, including ensuring guests are properly checked in, monitoring pool usage, assisting guests to lounge chairs, providing towel service, arranging pool furniture, and cleaning the pool lounge area. Any pool hazards or problem areas must be reported to management.

Requirements

High school diploma or general education degree (GED) required.
A minimum of one year related experience.
CPR/AED certifications.

Nice To Haves

Equivalent combination of education and experience.

Responsibilities

Ensuring all Members have proper access to the pool area.
Meeting, greeting, and checking in members as they enter the pool area.
Complete and efficient setup, breakdown, and clean-up of the pool dining areas including straightening all lounge chairs and chairs to diagram and setting out towels.
Knowledge of menus and daily specials.
Maintain overall presentation of pool areas by ensuring that tables and chairs are clean and straight, floors, walls, and restrooms are clean; light bulbs are not burnt out and condiments are clean and full according to standards.
Assist in the orientation and training of new Employees.
Fold towels according to specified standards.
Alert Supervisor immediately if a Member has a suggestion, complaint, or issue.
Participate in Employee meetings, training, and daily line ups.
Maintain Guest confidentiality.
Observe diners to fulfill any additional requests and to perceive when meals have been completed.
Assist Guest with food selection and information about food items.
Knowledge of Pinehurst's facilities and amenities to assist Guests with directions and questions.
Communication with Stewarding every day at 2PM and 5PM for trash pickup and Laundry when running low on towels and when towel bins are 3/4 full.
Fill out requisition immediately at night so cabana can be re stocked as opening duty.
Perform other tasks as needed or directed.
Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc.
Responsible for proper and efficient dining and banquet setup.
Perform and maintain Pinehurst's operating standards and standards of service.
Work holidays wherever needed even if your primary outlet is closed.
May be required to cross train and work in other positions as needed according to business levels.
Work pool gate shifts as needed.
Ensure guests are properly checked in.
Monitor proper member/guests pool usage and keep daily log.
Assist guests to lounge chairs and provide towel service.
Assist in arrangement of pool furniture and set up of umbrellas.
Assist in cleanliness of pool lounge area. (pickup towels, trash, clean chairs, and any spills).
Notify any pool hazards and problem areas to Manager and/or Pool Technician.
Attend outlet staff meetings as scheduled.