Pool Attendant

Gun Lake Tribal Gaming•Wayland, MI

2d•Onsite

About The Position

This AAA Four Diamond Casino Resort is seeking a diligent and friendly Pool Attendant to maintain the cleanliness and orderliness of our Wawyé Oasis, which features three separate pools for adults and families. The ideal candidate will ensure the highest standards of hygiene, provide excellent customer service, and collaborate effectively with Lifeguards and other staff to create a safe and enjoyable environment for all guests. At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings: Love, Truth, Respect, Bravery, Honesty, Wisdom, and Humility.

Requirements

Must be 16+ years of age.
Must be currently enrolled in school.
Previous experience in a customer service or maintenance role, preferably in a pool or hospitality environment.
Must hold/maintain certification with Alcohol Awareness (TIPS). If not already certified, training will be provided.
Strong attention to detail, excellent communication and interpersonal skills, ability to multitask, and work in a fast-paced environment.
Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.
Ability to stand, walk, and lift moderate weights for extended periods.
Ability to lift 50 lbs. with or without assistance.
Must have the manual dexterity to operate job-related equipment.
Must have the ability to access all properties and areas.
All applicants must be able to demonstrate their US work authorization during the employment verification process.
The pre-employment process also requires the ability to pass a criminal background investigation, and drug test.

Nice To Haves

Basic CPR and First Aid certification preferred.

Responsibilities

Ensure the cleanliness and orderliness of the entire pool area, including the pool decks, walkways, and surrounding environments.
Regularly clean and organize pool deck furniture, including chairs, loungers, tables, and the Cabana areas.
Maintain cleanliness in pool restrooms and changing areas.
Manage the supply and handling of clean and dirty pool towels.
Distribute clean towels to guests and collect used towels for laundering.
Ensure that towel bins are regularly emptied, and clean towels are always available.
Assist in the delivery and service of food and drinks to guests in the pool area.
Maintain cleanliness in the food and beverage service areas, ensuring prompt removal of any trash or debris.
Work in collaboration with the food and beverage team to meet guest needs efficiently.
Provide exceptional customer service by attending to guest inquiries and needs promptly.
Ensure guest safety by adhering to all pool safety rules and regulations.
Assist Lifeguards and other staff in emergency situations as needed.
Work closely with Lifeguards to monitor the pool area and ensure a safe environment for all guests.
Report any safety concerns or maintenance issues to the Pool Supervisor or Lifeguards immediately.
Assist in enforcing pool rules and regulations.
Set up and break down pool area equipment for events and special functions.
Participate in training sessions and team meetings as required.
Perform any other duties as assigned by the Pool Supervisor or management.