Pool Attendant- Hotel-Part time (Harrah's Ak-Chin Casino)

Caesars Entertainment•Maricopa, AZ

2d•Onsite

About The Position

Greets and meets guests at the pool area within 10 seconds. Registers guest’s checking in and out of Cabanas. Possesses complete knowledge of pool policies and procedures and ensures adherence to standard guidelines is being followed by team members. Oversee the administration of Cabana assignments. Assists guests by attempting to honor special requests or accommodations. Ensures that the highest level of service is extended to guests, both internal and external. Complete required reports and paperwork for various Cabana transactions. Must be able to stand up to 10 hours per day. Can assume the Supervisor responsibilities for any shift whenever necessary. Is technically competent enough to counsel, guide and instruct the pool team in the daily performance of their duties. Maintains a neat and clean work area, but not limited to arranging pool furniture, picking up used towels, stocking clean pool towels, empty all trash cans and ash urns and cleaning the pool. Maintain pool restrooms and refill supplies (soaps, etc.) to provide convenient and courteous service. Takes ownership of the cleaning pool deck. Assists with deep cleaning Cabanas. Must be able to complete work assignments with little direct supervision. Calls security if emergency arises Calls in any Facilities request if equipment is not working properly.

Requirements

High School Diploma or GED preferred
One-three years’ experience in leadership.
CPR training preferred
Guest service experience required.
Must be able to work flexible hours and all shifts as assigned.
Must be able to speak, read, write and understand English.
Computer experience and proficiency in Word, Excel and Internet Use is required.
Ability to type 35 wpm.
Must possess the ability to add, subtract, multiply and divide.
Must be detail oriented.
Must have knowledge of casino and hotel amenities.
Must have basic knowledge of local area.
Must be personable and energetic.
Must always present a well-groomed appearance and a professional demeanor.
Must perform duties with a sense of urgency.
Must be able to maneuver around the pool area easily.
Ability to swim preferred
Must be able to work in extreme heat and direct sunlight for long periods of time
Must be able to stand and walk for the entire shift.
Must be able to work at a fast pace, efficiently.
Must be able to respond to visual, olfactory and aural cues.
Must be able to operate in mentally and physically stressful situations
Must be able to work a flexible schedule including weekends, evenings and holidays
Must possess the ability to handle high levels of stress that often accompany working with the public and long hours of standing.
Must be able to stand up to 10 hours per day
Ability to handle large/heavy items up to 50 pounds.
Must be able to sit, stand, bend, squat, walk and run.

Nice To Haves

High School Diploma or GED
CPR training
Ability to swim

Responsibilities

Registers guest’s checking in and out of Cabanas.
Oversee the administration of Cabana assignments.
Assists guests by attempting to honor special requests or accommodations.
Ensures that the highest level of service is extended to guests, both internal and external.
Complete required reports and paperwork for various Cabana transactions.
Can assume the Supervisor responsibilities for any shift whenever necessary.
Maintains a neat and clean work area, including arranging pool furniture, picking up used towels, stocking clean pool towels, emptying trash cans and ash urns, and cleaning the pool.
Maintain pool restrooms and refill supplies.
Takes ownership of the cleaning pool deck.
Assists with deep cleaning Cabanas.
Calls security if emergency arises.
Calls in any Facilities request if equipment is not working properly.