Pool Attendant

The Standard Spa, Miami Beach•Miami Beach, FL

3d•Onsite

About The Position

The Pool Attendant is responsible for assisting guests with chairs, towels, and overseeing the general maintenance and upkeep of the pool and dock areas at The Standard Spa, Miami Beach. This role involves providing support to servers, setting up and concluding towel services, assisting with cleaning of the pool deck and dock areas, monitoring pool temperatures, enforcing pool rules, and ensuring the safety and well-being of guests. The position requires strong communication and organizational skills, adherence to service and hygiene standards, punctuality, and a sense of responsibility.

Requirements

Ability to read, comprehend and carry out instructions according to established procedures
Ability to sell day passes and create membership awareness
Ability to communicate with guests and create a spa environment at the pool
Excellent command of the English language
Work efficiently, utilize multi-tasking and task prioritization skills
Level of service consistent and uniform in accordance with established standards per SOPs
Adherence to uniform, grooming and personal hygiene standards and expectations per SOPs
Ongoing cleaning and maintenance of workstation according to established procedure
Adherence to posted schedule and arrival time
Attendance at mandatory meetings when scheduled
Personal comportment in line with Standard, Miami policies, standards and expectations
While on the floor identify and report real or potential problem situations to Management immediately
Must be able to work standing for a minimum period of 8 hours per day
Periodical bending, kneeling and stretching is required
Pull, push, move, carry and lift at least 50 pounds of force is required
Must be able to seize, grasp, turn and hold objects with hands

Nice To Haves

Multi-lingual is helpful but not required

Responsibilities

Helping guests with chairs, towels, and overseeing the general maintenance and upkeep of the pool and dock areas
General appearance and upkeep of pool and dock area including removal of trash
Providing support to servers with regards to food & beverage items for guests
Setting up towels at the beginning of shift and conclusion of shift
Assisting housekeeping and waiters in the cleaning of the pool deck, rock area and dock areas
Checking temperature of pool, cold plunge, and hot tub, and alerting engineering and pool manager if there is any problems
Enforcing the pool rules (No smoking, music, kids under 14, loud or disturbing behavior, etc.)
Ensuring the safety and well being of guests, pool
Providing guests with pool chairs and towels
Removing any discarded or used towels from pool deck, bringing and returning carts with clean and dirty towels
Setting up the chairs in their respective places
Alerting wait staff of guests wishing to order