Pool Attendant - Full Time

Four Seasons Hotels and Resorts•Four Seasons Maui, HI

5d•Onsite

About The Position

Welcome and orient guests to poolside services. Provide guests with water, amenity service (cool towels, refreshments, sunscreen, etc.), towels and assistance with seating arrangements at the pool and surrounding areas. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction. This role is part of the A&G Division, reporting to the Pool & Beach Management Team. Candidates must have valid authorization to work in the United States at the time of application.

Requirements

Customer service experience required by position is from six months to one full year of employment in the related position with Four Seasons or other organizations.
Tuberculosis Clearance
Hawaii Food Handler’s Card
Valid authorization to work in the United States at the time of application.

Responsibilities

Welcome guests, providing pool orientation and explanation of services, assist guests finding adequate seating, setting guest's chairs up with ample towels and entering detailed guest information into reservations system. Bringing guests water and ice once seated.
Lifting pushing carrying supplies and or linen transport items to the guest in a timely manner.
Anticipate guest needs, assist with umbrellas, ascertain satisfaction, removal of linen, or any trash items, cleaning of guest area after departure, offer suggestions, and respond urgently and appropriately to guest concerns and requests.