Amenities/Pool Attendant
About The Position
The Pool Attendant (Seasonal) position in Arlington Heights, IL is responsible for monitoring the pool area to ensure residents and guests adhere to community rules and regulations. This role involves maintaining a visible and attentive presence, greeting individuals professionally, checking in guests, and preventing unauthorized access. The attendant will also be responsible for maintaining the cleanliness of the pool deck, organizing furniture, and reporting any concerns to management. Adherence to property policies regarding coolers, pets, and emergency procedures is crucial. Professional conduct, including maintaining a professional appearance, respectful interactions, and refraining from non-job-related tasks and personal cell phone use, is expected.
Requirements
- High school diploma or equivalent preferred
- Previous customer service, hospitality, or residential experience preferred
- Strong communication and interpersonal skills
- Ability to enforce rules in a professional and respectful manner
- Reliable, punctual, and able to work a flexible schedule, including weekends and holidays
- Ability to stand and walk for extended periods and work outdoors in varying weather conditions
Responsibilities
- Monitor pool area to ensure residents and guests comply with all community rules and regulations
- Maintain a visible and attentive presence at all times while on duty
- Greet residents and guests in a professional and courteous manner
- Check in guests in accordance with property policies and verify authorized access
- Prevent unauthorized individuals from entering the pool area
- Maintain cleanliness of the pool deck, including removing trash and debris, emptying garbage receptacles, and straightening and organizing pool furniture
- Report any maintenance, safety, or cleanliness concerns to management promptly
- Ensure all coolers and items brought into the pool area comply with property policies
- Monitor that pets in the pool area are leashed and compliant with community rules
- Remain within the designated work area at all times during scheduled shifts
- Follow all emergency procedures and utilize provided contact lists when necessary
- Remain in uniform and maintain a professional appearance at all times
- Provide respectful, friendly, and professional interactions with all residents and guests
- Refrain from engaging in gossip or discussing confidential or sensitive information
- Do not fraternize with residents or guests under any circumstances
- Do not perform non-job-related tasks (e.g., running errands, pet care, vehicle monitoring)
- Personal cell phone use is prohibited while on duty except for emergencies or work-related purposes
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
