Pool Attendant-Seasonal, Pool Snack Bar (Caesars Atlantic City)

Caesars Entertainment•Atlantic City, NJ

5d•Onsite

About The Position

Responsible for maintaining the appearance of the pool deck area to established hotel standards. Monitors all activity on the pool deck and ensures the pool area is operating in a safe and clean manner at all times. Escorts guest to reserved seating and enforces pool rules. Diverse, fast-paced, requires ability to multi-task, physical demands to include standing for long periods of time and must be able to tolerate extreme indoor/outdoor heat at times.

Requirements

High School diploma or G.E.D. certificate.
Prior customer service experience required.
Excellent interpersonal and communication skills.
Excellent customer service skills.
Ability to lift and carry approximately 50 pounds repeatedly during a shift.
Ability to push and pull up to approximately 500 pounds on wheels.
Ability to perform reaching and stooping motions repeatedly needed for cleaning and stocking type work.
Tolerance to work outdoors in extreme heat for extended periods of time.
Visual abilities needed to effectively monitor the activity taking place in the pool area.
Excellent interpersonal and communication skills.
Prior customer service experience.

Responsibilities

Responsible for enforcing pool rules, securing designated areas and ensuring all guests have designated wristbands for access
Provides assistance to guests at the pool throughout the day following their check-in at the pool desk. Distributes towels to guests.
Clean furniture before pool opens for the day and throughout the day as needed. Maintains cleanliness of the pool and deck areas.
Collect used items and dispose of properly (ie. Cups and paper items in the trash, towels in used towels carts, etc.)
Tests and treats pool water to maintain proper PH levels per operating standards.
Walk the pool deck engaging with guests to build rapport.
Ensures the pool counter is stocked with needed supplies and handles the delivery and allocation of pool towels both clean and dirty.
Remains alert to all activity occurring on the pool deck throughout their shift.
Treats guests with courtesy and respect at all times.
Remains appropriately groomed and follows established guidelines for dress code.
Notifies the supervisor or manager immediately of any problems at the pool requiring extra ordinary attention (ie. Guest injury, guest employee conflict, guest intoxicated etc.)
May perform additional duties as assigned by pool/spa management.