Pool Ambassador - (TEMP) - GVR

Durango Casino & ResortHenderson, NV
Onsite

About The Position

This is a temporary Pool position. Ensure towel huts and entrances are clean, organized and stocked at all times. Assist with food running and cleaning the deck of dirty dishes in the pool deck when needed. Must be available and waiting for Guests to arrive at each towel hut. Hand each guest their towel and always have fresh towels neatly folded and or rolled. Have all back wall cubbies full of fresh towels for display. Must welcome Guests onto the pool deck, and offer a fond farewell when leaving. Inquire how they enjoyed their pool day to ensure Guest satisfaction. Ensure proper check in protocol is exhibited and all Guests checking in for their reservations are escorted to their appropriate amenity. Must assist with retrieving towels for Guests in all areas of the pool deck. Must possess and exhibit courteous and hospitable communication skills towards Guests and Team Members at all times. Enter reservations using the Open Table reservation application. Ensures all cabanas are clean, properly set and fully stocked with amenities and towels at the beginning and end of each day. Must be knowledgeable of all hotel and casino outlets to include their hours of operations and offerings. Must maintain proper Hygiene, grooming, appearance and uniform standards for every shift.

Requirements

  • Ability to communicate effectively with Guest, Team Members and Management.
  • Demonstrate positive interactive skills, sound judgement, logical decision making and manage time effectively with minimal supervision.

Responsibilities

  • Ensure towel huts and entrances are clean, organized and stocked at all times.
  • Assist with food running and cleaning the deck of dirty dishes in the pool deck when needed.
  • Be available and waiting for Guests to arrive at each towel hut.
  • Hand each guest their towel and always have fresh towels neatly folded and or rolled.
  • Have all back wall cubbies full of fresh towels for display.
  • Welcome Guests onto the pool deck, and offer a fond farewell when leaving.
  • Inquire how they enjoyed their pool day to ensure Guest satisfaction.
  • Ensure proper check in protocol is exhibited and all Guests checking in for their reservations are escorted to their appropriate amenity.
  • Assist with retrieving towels for Guests in all areas of the pool deck.
  • Possess and exhibit courteous and hospitable communication skills towards Guests and Team Members at all times.
  • Enter reservations using the Open Table reservation application.
  • Ensure all cabanas are clean, properly set and fully stocked with amenities and towels at the beginning and end of each day.
  • Be knowledgeable of all hotel and casino outlets to include their hours of operations and offerings.
  • Maintain proper Hygiene, grooming, appearance and uniform standards for every shift.
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