Policy Typist

Old Republic National Title Insurance•Boca Raton, FL

4d•Onsite

About The Position

The Policy Production Typist is primarily responsible for typing owners and loan policies. Duties also include general assistance to the policy department manager and assistant manager. This role requires the ability to work from 8:30 a.m. to 5 p.m. Monday through Friday, be a personable, positive, and professional representative of the Company, and maintain regular, consistent attendance, which could include attendance at after-hour Company events. The position also requires the ability to accept supervision, foster, develop, and maintain professional and collaborative working relationships, and get along with others, including peers, supervisors, outside customers, and vendors. The role involves interacting effectively and professionally with all levels of management, employees, and customers via email, phone, and in person. Overtime may be required as requested and approved by a supervisor. Other duties may be assigned by the supervisor.

Requirements

Working knowledge of county clerks public access programs (i.e. property appraiser, taxes, public records, etc.)
Must be computer literate.
Must excel in verbal and written communication skills to respond to customer and examiners requests
Proficiency in Word and Excel.
Good organizational skills.
Ability to prioritize and handle multiple projects.
Strong administrative skills.
Ability to interface effectively and professionally with all levels of employees and management throughout the Company, as well as customers.
Excellent verbal and written communication skills.
Detail oriented and good proofing skills.
Ability to work from 8:30 a.m. to 5p.m. Monday through Friday.
Must be personable, positive and a professional representative of the Company.
Regular consistent attendance is required, that could include attendance at after hour Company events.
Ability to accept supervision.
Ability to foster, develop and maintain professional and collaborative working relationships.
Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors.
Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone and in person.
Ability to work overtime as requested and approved by supervisor.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Ability to prioritize and handle multiple projects.
Strong attention to detail and organizational skills.
Proficient in Microsoft Office Suite and Outlook.

Responsibilities

Types final owners and loan policies in RamQuest; a minimum of 3 per hour
Communicate with agents and or internal staff to complete title polices, endorsements and or any other documentation needed to complete requests.
Handles telephone inquiries from both external and internal customers; responds to inquiries regarding file status.
Assists, if necessary, in remitting files for transmittal to state office
Miscellaneous duties as assigned by supervisor
Perform other duties as assigned by supervisor.

Benefits

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets