Policy Service Specialist

Acrisure•Brentwood, TN

1d•Hybrid

About The Position

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: Are you ready to have an exciting career with a growing company? We are seeking a dedicated and detail-oriented Policy Service Specialist to support our operations and underwriting teams within the transportation and logistics insurance sector. This role will be responsible for preparing policy documents, accurately issuing policies, and performing post-issuance reviews to ensure quality and compliance with both insurance carrier requirements and state guidelines. The Policy Service Specialist supports the underwriting staff by carrying out various support tasks. Prior insurance experience NOT required. You can Earn While You Learn!

Requirements

Must be highly organized, detailed oriented, and have excellent time management skills.
Must have strong teamwork skills.
Excellent attention to detail and accuracy in document preparation and review.
Strong organizational skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
Effective verbal and written communication skills for internal collaboration and external correspondence.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
Associate’s degree preferred. High school diploma or equivalent required

Nice To Haves

Experience in insurance policy servicing, underwriting support, or a related administrative role, a plus.

Responsibilities

Issuance of insurance policies, binders, endorsements, cancellation and non-renewal notices accurately and within established timelines.
Communicate with brokers, agents, and internal stakeholders to address questions or resolve discrepancies related to issued policies. Follow up with customers to ensure accurate records.
Collaborate with underwriting and operations teams to gather necessary information for policy issuance.
Review completed policies post-issuance to ensure compliance with insurance carrier requirements and state regulations.
Maintain and update policy records and documentation in agency management systems.
Support quality control initiatives by identifying and correcting errors or inconsistencies.
Provide excellent service and support to internal teams to facilitate a seamless policy issuance and endorsement process.

Benefits

Competitive Compensation
Industry Leading Healthcare
Savings and Investments
Charitable Giving Programs
Offering hybrid work option
Opportunities for Growth
Parental Leave
Generous time away
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.