Policy Assurance Specialist

Acrisure•Oak Ridge, TN

2d•Hybrid

About The Position

We are looking for a detail-oriented and process-driven Policy Assurance Specialist to support underwriting operations by reviewing inspection reports, verifying policy data, and issuing policy documentation. This role is ideal for someone who thrives in a task-focused, collaborative environment and enjoys the critical behind-the-scenes work that ensures policy accuracy and compliance. This is an exciting opportunity for professionals who are highly organized, customer service focused, and looking to grow in the insurance industry.

Requirements

Must be proficient with Microsoft Office
Must be highly organized, detail oriented and have excellent time management skills.
Must have strong written and verbal communication skills.
Have a “can do” attitude and be very task driven.
Ability and desire to work in a team environment.
Associates degree preferred. High School diploma or GED required.
Property/ Casualty license preferred.

Responsibilities

Review Property/ Workers Compensation inspections and surveys for completeness and accuracy compared to rated/ issued policies.
Review policy bind requests for completeness, accuracy and qualification by insurance carrier partners.
Issuance of endorsements and cancellation notices.
Inbound and outbound phone calls with agency partners.
Maintain updated and accurate documentation at policy and client level.
Develop and maintain a knowledge base of evolving state, product and company offerings and appetites.
Provide exemplary customer service at each interaction.

Benefits

Competitive Compensation
Industry Leading Healthcare
Savings and Investments
Charitable Giving Programs
Offering hybrid work option
Opportunities for Growth
Parental Leave
Generous time away
Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.