Policy Support Specialist

Jackson Sumner & Associates • Boone, NC

3d

About The Position

The Policy Support Specialist role is responsible for entering data into the computer operating system to generate documents for agents and companies. Must be able to effectively communicate and maintain excellent customer service to agents and companies. Must possess the ability to work within a team environment and coordinate processes.

Requirements

• High school diploma or equivalent
• Must possess strong verbal and written communication skills
• Must possess basic computer knowledge and skills
• Must possess the ability to work within a team environment and coordinate processes
• Ability to maintain strict confidentiality
• Must be able to prioritize and manage multiple tasks with various deadlines

Responsibilities

• Process policies, binders, endorsements, audits, filings, DNOC's, and cancellations as delegated.
• Maintain group email accounts as delegated.
• Maintain a professional relationship with internal staff, retail agents and companies via written and phone communication and maintain excellent customer service to agents and customers
• Participate in weekly staff meetings
• Other duties as assigned

Benefits

• Medical, Dental and Vision Offerings
• 401k
• Wellness Incentives
• In-house gym, Zen room and exercise classes
• Paid Vacation, Holidays, personal/sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED