Policy Program Senior Analyst

City National Bank • Charlotte, NC

21h • Onsite

About The Position

As part of the Policy Governance Office, this position is responsible for active administration and oversight in governance documentation which encompass Frameworks, Policies, Standards, and Procedures for CNB, including administration and migration efforts of the centralized repository of governance documentation at the Bank and providing support on policy practices to the Business Lines as appropriate, and for meeting RBC Enterprise Policy on Policy Management requirements.

Requirements

• Bachelor's Degree or equivalent
• Minimum 5 years of experience in documentation or preparation of technical materials, executive presentations, project management
• Minimum 5 years of experience in banking environment or risk management consulting or financial services industry in risk related roles
• Minimum 5 years of Advanced level experience in Microsoft Office skills, including Word, Excel, Access and PowerPoint

Nice To Haves

• Prefer 7+ years of experience in documentation or preparation of technical materials, executive presentations, project management
• Knowledge of OCC Heightened Standards requirements preferred
• Knowledge of procedural tracking packages and other related programs preferred
• Proficiency in MS Project, Excel, Word, Access, Power Point, SharePoint.
• Strong project management experience.
• Demonstrated ability to think critically and facilitate change through collaborative effort. Strong interpersonal, verbal, and written communication skills.
• Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines.

Responsibilities

• Ensuring assigned policies and procedures are up-to-date and published to the centralized CNB policy library
• Conduct performance of QC process on new or refreshed policies to ensure proper format and structure and alignment with the Policy requirements
• Ad hoc consultation and support to document owners to execute updates to documents.
• Processing of policy management request (e.g., policy retirement, creation, and amendment requests)
• Facilitate ongoing policy rationalization efforts across the bank, including identifying overlap and conflicts
• Support automation and streamlining PGO’s technology and processes (e.g., Python, SharePoint, VBA, Power BI, Power Automate)
• Provide support on ad hoc activities as related to the mandate of Policy Governance Office
• Establish credibility and organizational trust to cultivate and inspire a culture of collaboration and continuous improvement with a commitment to maintaining high standards of integrity and professionalism.

Benefits

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior