Policy Operations Coordinator

Lyft • Washington, DC

10d • $72,000 - $90,000 • Hybrid

About The Position

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Policy Operations Coordinator The Policy Operations Coordinator is a highly organized and detail-oriented team player who provides critical administrative and operational support to the Policy team. This role focuses on tactical execution, coordination, and tracking to ensure smooth day-to-day operations across policy initiatives. The ideal candidate is proactive, reliable, and skilled at managing multiple tasks while maintaining meticulous attention to detail. Reporting to the Senior Manager, Partnerships and Operations, this role serves as an essential support function for the broader Policy team.

Requirements

• At least one year of administrative, operations, or project coordination experience
• Exceptional organizational skills with strong attention to detail
• Highly proficient in spreadsheets and basic data management and analysis
• Proficiency in Google Workspace (Sheets, Docs, Calendar) and project management tools
• Ability to manage multiple tasks simultaneously and adapt to changing priorities
• Proactive, resourceful, and team-oriented approach

Responsibilities

• Budget & Administrative Support Serve as the team's primary resource for questions about the internal procurement processes.
• Assist team members with navigating operational systems, troubleshooting issues, and clearing administrative roadblocks.
• Process invoices for designated vendors and ensure timely submission through appropriate channels.
• Maintain accurate records of vendor payments and track invoicing status.
• Assist with budget tracking by updating the internal budget spreadsheet.
• Support budget forecasting activities by compiling spending data and preparing reports for leadership.
• Establish strong cross-functional relationships with the procurement, accounting, and legal teams as needed to execute contracts and procurement efficiently.
• Event Sponsorship & Social Impact Support Oversee the internal process to request, approve, and generate "ride codes" for third party event sponsorship and social impact.
• Maintain a centralized tracking system for ridecode requests and usage across the Policy team.
• Monitor ridecode implementation to ensure consistency, proper utilization, and execution of best practices.
• Support ongoing process improvements by gathering feedback and updating documentation.
• Administrative Project Support As needed, provide project coordination support for policy initiatives across local, state, federal, and international teams.
• Assist project leads by scheduling meetings, preparing agendas, taking detailed notes, and distributing meeting summaries.
• Track action items and deadlines using shared project management tools; send reminders to team members to ensure timely completion.
• Respond flexibly to shifting priorities and provide hands-on support where needed.

Benefits

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees