POLICY MANAGER

Arizona Department of Administration • Phoenix, AZ

2d • $70,000 - $72,000 • Onsite

About The Position

The Department of Economic Security (DES) is seeking an experienced and highly motivated individual to join our team as a Policy Manager within the Division of Developmental Disabilities (DDD). DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Requirements

• Knowledge in Division of Developmental Disabilities and its purpose, program and services, functional areas, and policies and processes.
• Knowledge in CMS, DHS, AHCCCS Medicaid ALTCS programs, services, policies, and processes.
• Knowledge in Contemporary program values, models, and technology for the care, treatment, and training of persons with Developmental Disabilities in residential settings.
• Knowledge in Interdisciplinary and team approach to plan development and service delivery meeting ICF/IID active treatment requirements.
• Knowledge in Principles of policy and procedure writing.
• Knowledge in Arizona Management System principles.
• Skills In Writing and editing highly technical material; research and comprehension of regulatory requirements; communicating complex issues, both verbally and in writing, in a clear and concise manner; effective project management, interpersonal skills.
• Skills In Leadership of varied size workgroups, and public speaking.
• Skills In Interviewing techniques to obtain information in a direct but non-threatening manner.
• Skills In Problem solving to recognize potential conflicts and the appropriate course of action to respond to conflicts.
• Skills In Providing and receiving feedback and making recommendations.
• Skills In Using various computer software applications, (e.g., Microsoft Outlook, Word, Excel, PowerPoint, etc.) and internal database systems (e.g., IMS, FOCUS, etc.).
• Ability to Analyze, reason logically, and use independent judgment; facilitate meetings; identify high priority issues; organize and present complex information in an understandable format.
• Ability to work and make independent decisions based on findings.
• Ability to Prioritize and meet time lines and assist with timely projects, reports, memos, etc.
• Ability to Screen and route correspondence and request follow up and learn, interpret and apply Department procedures needed to perform discretionary tasks.
• Ability to Communicate one-on-one and in a group.
• Ability to Combine the content, perspectives and techniques associated with the various elements to achieve specific monitoring/investigation unit goals.
• Must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks.
• Successfully pass background and reference check.
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• N/A

Responsibilities

• Conducts state rules and federal research, reviewing and editing policies, procedures, standard work and Manuals. Provides technical assistance to SORS Executive Leaders and other supervisory staff involved in the preparation of proposed policy related documents including researching for accuracy, editing, phrasing, flow and readability. Trains staff on how to craft policy related documents.
• Oversees internal projects that impact policies and procedures. Creates and maintains Knowledge Checks/In-Services. Maintains the SORS Google Site and historical policy documents. Prepares all documents for posting on site.
• Tracks all policy related work including document requests during surveys with DHS. This position serves as the single point of contact between SORS and the DDD Policy Team regarding public comment requirements.
• Communicates (verbally during area meetings and via email) to all SORS staff when new and revised policy related documents are published to the site or retired. Facilitates monthly PRT meetings and annual document reviews.
• Provides leadership, mentoring, coaching, counseling, direct and indirect supervision of staff & team members. Directs and trains direct staff in all aspects of managing SORS policy related documents.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed