Policy Manager, Strategy Initiatives

BMO•Toronto, ON

1d•CA$69,000 - CA$129,000•Onsite

About The Position

The Policy Manager, Strategy Initiatives is responsible for executing key initiatives and day-to-day activities within the broader team that support the advancement of the Bank’s Personal Lending and Home Buying business. This role has a strong focus on business transformation, including the supporting the growth of the emerging channels. Working closely with cross-functional partners, the Policy Manager ensures that all deliverables are grounded in a balanced approach to risk and opportunity, considering customer needs, regulatory requirements, and the competitive landscape. The role requires both independent and collaborative leadership to define, recommend, and implement new or enhanced capabilities that drive differentiation and competitive advantage. The Policy Manager oversees multiple initiatives simultaneously, providing subject matter expertise in product and policy, offering clarification, and supporting effective change management. Additionally, the role is accountable for identifying upstream and downstream impacts across business operations, employee experience, and customer outcomes, while ensuring alignment with product strategy and the Bank’s risk appetite.

Requirements

Subject matter expertise in product and policy
Independent and collaborative leadership
Ability to oversee multiple initiatives simultaneously
Subject matter expertise in product and policy
Ability to identify upstream and downstream impacts across business operations, employee experience, and customer outcomes
Alignment with product strategy and the Bank’s risk appetite
Expertise in Anti-Money Laundering (AML), Department of Finance, OSFI, and Provincial Registries
Technical requirements for CCAPS/CFS, MDIF, and Strata changes

Responsibilities

Provide subject matter expertise on design and implement end-to-end product processes that ensures the effective and efficient delivery of products.
Manage and maintain policies to optimize risk/return, including leading the development of tools, methods to support the achievement of the business agenda and to ensure all regulatory requirements are met.
Work with partners on Change Management for deliverables including coordinating any policy and process changes to ensure clear, concise communication.
Manage and maintain an effective relationship with Credit Risk, ensuring the interests of Personal Banking Canada are effectively represented on current risk profiles and practices.
Act as a broker between the Product Team and Partner (e.g. Credit Risk, HBT, Third Parties) to ensure that all concerns, issues and opportunities are identified and addressed.
Ensure new or enhancements adhere to the regulatory environment i.e., Anti-Money Laundering (AML), Department of Finance, OSFI, and Provincial Registries ensuring all regulatory requirements are met.
Provide subject matter expertise on all product related initiatives involving regulatory requirements, including recommending changes to policies & procedures to support overall business goals.
Lead / participate in the investigations, recommend and implement solutions as required.
Manage and prioritize technology changes to meet regulatory requirements providing technical requirements for both CCAPS/CFS, MDIF, and Strata changes to our Technology and P&C Risk partners.
Establish a working relationship with team and partners to solicit their views on the working environment, potential changes affecting their work, continuous improvement opportunities, and revisions to the plan.
Establish and optimize project team integration by articulating the linkages between the accountabilities and authorities of different roles across the group and by establishing the context in which they will work collaboratively with one another.
Ensure the effective implementation of Bank initiatives and programs through the establishment of appropriate context and setting of direction for direct reports by providing relevant information, establishing goals, and setting limits with the context and prescribed limits of the Home Financing & Personal Lending group.
Review progress to plans, and develop, communicate and actively participate in the implementation of actions necessary to correct internal and external issues.
Escalate significant issues.