Policy Enforcement Manager, YPP, Trust and Safety

Google•San Bruno, CA

2d•$116,000 - $167,000

About The Position

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together. As a Policy Enforcement Manager dedicated to enforcing the policies of YouTube’s Partner Program (YPP), you will help drive the overall strategy and enforcement approach for all policies in this area. The role will require working with a cross-functional team across Policy Development, Product, Engineering, Legal, Ads Policy and Scaled Abuse to operationalize scalable policies that minimize brand risk to the platform while also educating Creators. This role requires thinking through the unique challenges of a broad array of policy areas (e.g., Reused content, Inauthentic Content, Misleading content, Adult, Kids, etc.) while developing processes that are consistent and resilient to protect the ecosystem. This role will require review of graphic, controversial, and offensive video content at times. This role will also require on-call work on weekends and holidays on a rotational basis. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $116000 - $167000 (USD) + 15% bonus target + equity + benefits Learn more about benefits at Google [https://www.google.com/about/careers/applications/benefits/].

Requirements

Bachelor's degree or equivalent practical experience.
4 years of experience in data analytics, trust and safety, policy, cybersecurity, or related fields.
Ability to work non-standard, on-call rotation weekend and holiday hours.

Nice To Haves

Experience with spreadsheets, databases SQL and data analytics.
Experience in content policy, anti-abuse and reviewing online content.
Effective communication, problem-solving, critical thinking skills, and attention to detail in a fast-paced and dynamic environment.

Responsibilities

Demonstrate a solid understanding of how our YPP policies impact YouTube users, platform changes and new product launches.
Be responsible for specific areas of vertical performance for YPP and extended workforce operations, including quality.
Liaise with policy, Public Relations, Legal and Partnerships teams to craft and implement process solutions to emerging threats and improve creator education.
Manage and shape relationships with Product and Engineering teams to increase detection, sophistication, and enforcement efficiency.
Manage sensitive escalations end-to-end, partnering with key cross functional and executive stakeholders to drive solutions.