Policy & Compliance Consultant

County of Mecklenburg, NC•Charlotte, NC

1d•$69,389 - $104,083•Onsite

About The Position

The Policy and Compliance Consultant position is responsible for implementing human resources policies and supporting the compliance program. This position advises departments and leadership on employment law matters, including reasonable accommodation and workers’ compensation processes, and ensures legally compliant consistent and defensible workplace practices. The role facilitates complex HR matters, conducts policy analysis and supports risk mitigation through proactive compliance consultation.

Requirements

Minimum of two years of experience in Human Resources
Bachelor's degree in Business Administration, Human Resources or related field
May require a valid North Carolina or South Carolina Driver's License
Knowledge of Principles, practices and programs related to human resources administration
Knowledge of Employment laws, ordinances, regulations, and statutes
Knowledge of Affirmative action and equal employment opportunity policy
Knowledge of County guidelines and how they apply to human resources programs
Knowledge of Principles, practices, methods and theories of training and employee programs
Knowledge of federal, state, and local employment laws and regulations including ADA, FMLA, and appliable workers compensation statutes and return to work requirements.
Knowledge of reasonable accommodation interactive process, essential job function, analysis, and undue hardship considerations.
Knowledge of medical documentation standards and confidentiality requirements under applicable law.
Microsoft Office Suite
Project management
Organizational skills
Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
Build Strategic Work Relationships: Developing and use collaborative relationships to facilitate the accomplishment of work goals
Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships
Gain Commitment: Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved
Ability to interpret and apply federal, state and local employment laws including ADA, FMLA and workers compensation regulations, to complex matters.
Ability to exercise sound judgment and independent decision making when evaluating medical documentation, essential job functions, undue hardship and return to work determinations.
Ability to facilitate sensitive interactive discussions with employees, supervisors, medical providers, and legal counsel while maintaining neutrality and professionalism.
Ability to manage multiple concurrent cases with competing deadlines and regulatory timeframes.
Ability to exercise sound judgement and maintain neutrality when handling confidential and high-risk employee matters
Proficient in various computer applications including Microsoft Office Suite

Nice To Haves

Current PHR, SPHR, SHRM-CP, or SHRM-SCP certification.
Master’s degree in Human Resources or related field.
Experience using PeopleSoft software
Bilingual preferred, but not required.

Responsibilities

Communicate and implement new and revised policies
Interpret and explain human resources policies, procedures, laws, standards, or regulations
Provide consultation and guidance to employees and management in policy
Advise employees and management on the proper application of policy and procedures
Assist in the preparation and analysis of employment related data and reports
Provide employees and management with information or training related to area of expertise
Support HR in a variety of projects and initiatives to include, but not limited to, federal & state employment law compliance; assessment/training development and delivery; survey completion and reporting; and policy compliance
Develop and implement basic to moderate processes and/or programs
Assists with overall administration of policies and related programs
Manage and facilitates the reasonable accommodation interactive process in compliance with ADA, FMLA, and appliable state and local laws including intake and assessment of medical documentation, coordination with employees and management, evaluation of essential job functions, and development of appropriate accommodation recommendations.
Coordinates and oversees workers compensation case administration, including collaboration with supervisors and medical providers to ensure timely claim reporting, return to work planning, light duty placement, and compliance with statutory and regulatory requirements.

Benefits

medical
dental
vision
life
short term disability
long term disability
accident
cancer
critical illness
medical bridge
pet insurance
dependent care
healthcare
commuter flexible spending accounts
health savings account
paid holiday
vacation
sick days
near-site clinics for preventive care and illnesses
an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more
an employee assistance program including financial and legal counseling
access to Mecklenburg County fitness and aquatic facilities
paid family leave
tuition reimbursement
a 5% employer match on retirement savings plan contributions and a defined benefit plan for retirement.